Security Officer

1 week ago

Toronto, Ontario, Canada Paladin Security Full time
Job Title: Security Officer

We are seeking a highly skilled and experienced Security Officer to join our team at Paladin Security. As a Security Officer, you will be responsible for providing exceptional security services to our clients, ensuring the safety and security of their properties and personnel.

Key Responsibilities:
  • Provide proactive and reactive security patrols and response to incidents
  • Write reports and investigate routine incidents, as well as respond to emergencies in a quick and efficient manner
  • Perform highly visible patrols of assigned patrol areas/zones (by foot) and positively engage with tenants, guests, visitors, and employees on an ongoing basis
  • Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property
  • Control vehicle traffic on the Property
  • Normal physical activity characterized by extended periods of walking and standing, periodic sitting, kneeling, bending, and use of basic motor skills; and
  • Regular keyboarding and record-keeping in written logs required
  • Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
  • Able to use tact and diplomacy in dealings across a range of settings and situations
  • Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
  • Ability to maintain and enforce access control procedures
  • Solid understanding of emergency and standard operating procedures
  • Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
  • Assist with Fire & Life Safety inspections
  • Maintain a detailed memo book and prepare incident reports on all matters dealt with using standard report-writing program
  • Investigate incidents and occurrences
  • Draft detailed incident and occurrence reports
  • Maintain the peace, safety, and security of all patrons, clients on the property
  • Monitor CCTV surveillance systems
  • De-escalate emergency / crisis situations
  • Assist emergency and law enforcement personnel
  • Line management, customer service
  • Assist with daily operations as needed/required or directed.
  • Other duties as outlined by management
Requirements:
  • Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
  • Must demonstrated a high degree of professionalism
  • Must have at least 1 year of prior security experience
  • Experience in physical / mall security considered an asset**
  • Must have strong verbal and written communication skills
  • Must have a strong command and fluency in the English language both written and verbal
  • Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
  • Must be able to handle stress and pressure and make a sound decision under duress
  • Must be conformable working in a busy highly populated area
  • Must have a clean driver abstract
  • Must demonstrate high attention to detail / observational awareness
  • Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
What We Offer:
  • Extensive Paid Industry Training
  • Employer Paid Benefits
  • Opportunities for Growth & Advancement

At Paladin Security, we are committed to providing a safe and secure environment for our clients and their employees. We are seeking a highly skilled and experienced Security Officer to join our team and contribute to our mission of making the world a safer and friendlier place.

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