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Stockroom Specialist

2 months ago

Ottawa, Ontario, Canada Under Armour Full time
About the Role

The Stock Associate plays a vital role in driving sales and achieving key performance indicators (KPIs) by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This position reports to the Store Manager and is responsible for delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving brand standards for shipment processing, replenishment, markdowns, merchandising, and cycle counts.

Your Key Responsibilities
  • Execute store operations with a focus on product flow to/from the sales floor, ensuring a seamless customer experience.
  • Deliver omni-channel requests in line with Under Armour's process and policy through digital channels.
  • Model the Under Armour service culture and customer expectations, providing exceptional service to athletes.
  • Support, understand, and adhere to Under Armour's visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
  • Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, merchandising, and cycle counts through utilizing company tools and resources.
  • Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and placement of merchandise, visual props, marketing, and fixtures.
  • Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
  • Engage in, maintain, and support safety standards on the sales floor and in the stockroom; communicate safety concerns to store leadership.
  • Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity.
  • Collaborate with teammates to achieve store goals and be accountable for self-development, seizing growth opportunities to increase performance.
Requirements
  • 0-3 months working in a sports/apparel & footwear retail environment.
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
  • Ability to handle or relocate products up to 25 lbs/12kgs.
  • Able to move about for extended periods of time with short breaks to handle products.
  • Ability to freely access all areas of the store; including the selling floor, stock, and register area.