Hot Runner Specialist/Service Technician

4 weeks ago

Brampton, Ontario, Canada StackTeck Full time

About StackTeck Systems Limited

StackTeck, with over five decades of mold building innovation, is a leading source of high productivity tooling solutions for the injection molding industry. StackTeck supplies a wide range of injection molds and IML automation used to produce plastic parts in applications such as caps, closures, medical, PET preforms, and thinwall packaging; as well as complete system integrations including IML. StackTeck has dedicated R&D, testing and part sampling facilities, in addition to plastic part design, prototyping, engineering, and manufacturing capabilities. StackTeck Systems Ltd. is located 8 km north of Toronto's Pearson International Airport.

SUMMARY: The Hot Runner Specialist/Service Technician will be primarily responsible for servicing and maintaining PET hot runners, including direct support of field related problems, managing field installations and start-ups, and participating in factory tests and customer buy-offs.

The successful candidate will be required to travel to customer sites to help setup, integrate, troubleshoot, support and maintain the equipment. Travel is mainly in the Americas, but not exclusively.

The position will involve direct professional interaction with customers, sales, and operations teams to execute preventative maintenance procedures, resolve problems, and help optimize equipment performance to expectations. The candidate must have sound knowledge and a proven record in this highly technical discipline, as well as direct field experience with PET preform molds and hot runners.

The candidate will always promote StackTeck's values and ensures that StackTeck can "Deliver a Great Customer Experience".

MAJOR RESPONSIBILITIES:

  • Ability to read and interpret complex engineering drawings, including hot runner assembly and detail drawings, as well as general mold assembly drawings
  • Read and understand hot runner electrical schematics
  • Perform electrical work on the hot runners
  • Ability to troubleshoot technical issues with hot runners
  • Ability to assemble, disassemble, repair, and replace hot runner assemblies and components as necessary
  • Work closely with the StackTeck Canada PET team and the PET Program Manager on individual projects, as well as work with minimal supervision when necessary
  • Extensive travel is required

MINIMUM QUALIFICATIONS:

TECHNICAL KNOWLEDGE/EXPERIENCE

  • Ability to travel globally (valid passport, no visa restrictions)
  • 5+ years experience in the PET preform molding business
  • Extensive hands-on work with PET hot runners
  • Field work on PET preform molding machines an asset
  • Ability to utilize tools such as micrometers, vernier calipers, dial test indicators, and height measuring equipment
  • Understanding of PET preform part quality acceptance criteria an asset
  • Manage jobs well and deliver immediate action on equipment issues
  • Excellent knowledge of MS Office
  • College certificate or diploma in a technical field
  • Fluent in English both written and oral
  • Mold Makers certificate is an asset

BEHAVIOURAL

  • Excellent communications skills
  • Good interpersonal skills to effectively build rapport and relate well to people at all levels
  • Adapt well to changing priorities
  • Strong multi-tasking and decision-making ability; Utilizing effective processes to make decisions
  • Working effectively with others in a team environment
  • Strong analytical and problem-solving capacity
  • Attention to detail and meticulous working habits are important

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