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Employee Experience Manager

2 months ago

Vaughan, Ontario, Canada Modern Niagara Full time

Employee Experience Manager

Modern Niagara is a leading provider of mechanical, electrical, and building services solutions to building owners, managers, and general contractors across Canada. We are committed to delivering exceptional results and creating a positive impact on the communities we serve.

We are seeking an experienced and passionate Employee Experience Manager to join our team. This role will be responsible for developing and implementing holistic, integrated People & Culture (P&C) programs that enhance culture, employee engagement, and experience, while ensuring compliance with local legislation.

The successful candidate will play a pivotal role in optimizing the employee lifecycle by planning, designing, executing, and evaluating P&C programs in alignment with Modern Niagara's strategic objectives. This role combines project management, strategy, and task coordination to help define and support the P&C agenda.

Duties and Responsibilities:
  • Employee Engagement & Culture:
    • Develop and implement people-focused programs, tools, and resources to enhance culture and employee experience.
    • Identify and communicate collaboration points related to P&C programs to ensure an integrated approach to culture and employee experience.
    • Maintain productive and collaborative relationships with key partners and vendors to deliver on strategies that improve the employee experience.
    • Analyze trends and research industry standards to make recommendations to improve employee experience and operational efficiencies.
  • Program Management:
    • Plan, scope, and facilitate program delivery by conducting needs analysis, developing project roadmaps, and developing supporting materials.
    • Establish metrics and measurement mechanisms to track the effectiveness and impact of P&C programs.
    • Proactively signal risks or issues impacting P&C program success and suggest/implement mitigation actions.
Qualifications and Job Requirements:
  • Bachelor's degree in human resources, Business Administration, or related field.
  • 5+ years of progressive HR generalist/specialist experience.
  • Proven experience in developing and implementing HR programs.
  • Strong organizational, project management, and problem-solving skills, with the ability to leverage data to support decision-making.
  • HRIS implementation/optimization experience.
  • Proficiency in MS Office 365 (Outlook, PowerPoint, Excel, Teams, SharePoint).
  • Excellent verbal and written communication skills.
  • Demonstrated ability to engage effectively with managers and employees at various levels of the organization.
  • CHRP/CHRL designation is an asset.
About Modern Niagara:

Modern Niagara is a values-driven organization committed to fostering a diverse, equitable, and inclusive workplace. We recognize the value of diversity and are committed to eliminating barriers faced by members of equity-seeking groups in the construction industry.

We are an equal opportunity employer and welcome applications from qualified candidates. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made.