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Senior Communications Advisor

2 months ago

Toronto, Ontario, Canada Intact Full time
Our team is seeking a Senior Communications Advisor to lead strategic communications planning and execution with HR partners, supporting business objectives and HR's strategic plans.

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

The Corporate Communications team leads Intact Financial Corporation's Internal and External Communications in support of IFC's business objectives and strategic roadmap. This includes:

  • Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance
  • Enhancing employee engagement across IFC – emphasizing what makes us a winning team
  • Protecting and promoting the IFC brand and reputation globally
  • Elevating IFC's role in helping to build resilient communities where we do business
  • Amplifying IFC's knowledge, expertise and thought leadership in our key markets

The Senior Communications Advisor for Human Resources (HR) is responsible for relationship management and strategic communications planning with IFC's HR partners. The Senior Communications Advisor will work closely with assigned HR partners to build proactive and integrated communications plans to support IFC's business objectives and HR's strategic plans. This includes developing strategic communications plans and content, executional excellence, with a consistent focus on IFC's Employee Promise and employee engagement.

Key Responsibilities:

  • Establish strong relationships with HR partners to understand their business needs, collaborate, effectively plan, develop and execute strategies and tactics that support HR's strategic priorities. HR Partners include:
    • DEI
    • Talent Acquisition
    • Talent Management & Employee Experience
    • Rewards and Recognition
    • Learning and Development
    • Compensation and Benefits
    • Projects teams
  • Collaborate with Communications partners across the business to connect the dots and leverage best practices.
  • Build and execute yearly strategic communications plans with each business partner with regular touchpoints during the year to review plans and progress.
  • Create effective, consistent communications appropriate for the intended audiences and channels. This includes developing strategic plans, communications objectives, key messages and Q&As for specific projects or initiatives to create engaging communications.
  • Strategies should consider multimedia options, and other innovative and creative ways to tell stories and achieve objectives across internal platforms and channels including intranet articles, presentations, SharePoint sites, and newsletters.
  • Work closely with subject matter experts, business units and other stakeholders to gather inputs and effectively manage projects.
  • Set clear outcomes, KPIs and other success metrics for all projects. Provide recommendations based on findings and learnings.
  • Manage internal communications platforms, including the HR Hub. This includes collaborating with HR partners and IT, developing and maintaining best practices, and measuring communication effectiveness.
  • Develop and maintain editorial calendars working with business partners across the business.

What Success Looks Like:

  • Leads projects that contribute meaningfully towards IFC's objectives and HR's strategic plans.
  • Committed to building understanding for the Employee Promise and supporting employee engagement.
  • Is a trusted advisor that builds and develops strong relationships with HR partners and leaders and other colleagues across Corporate Communications and IFC.
  • Implements effective processes and best practices in all projects.
  • Strives to live the IFC Values and is a role model to others.

What You Bring to the Table:

  • Bachelor's degree in communications/mass media/editing, or any combination of equivalent education and experience.
  • At least 7 years of experience.
  • Excellent writing skills.
  • Ability to create alignment among multiple stakeholders.
  • Proven ability to multitask and manage multiple projects and expectations simultaneously.
  • Highly organized and able to manage workflow efficiently with autonomy and flexibility and without continuous supervision.
  • Team player with a positive attitude.
  • Regular travel throughout the year within Canada to support events on-site. Limited travel internationally is required such as for major flagship events.
  • Fluency with certain graphic or video production/editing tools (such as Photoshop or Canvas) an asset.
  • No Canadian work experience required however must be eligible to work in Canada.
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.

What We Offer:

  • A financial rewards program that recognizes your success.
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer.

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.