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Wireless Sales Representative

2 months ago

Sydney, Nova Scotia, Canada The Mobile Shop Full time

As a Wireless Sales Representative, you will connect Canadians with the latest mobile devices and rate plans, providing unparalleled customer service and exceeding sales targets.

About The Mobile Shop:

We're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. Our dynamic team of Mobilists strive to exceed expectations, providing insights and customer service at each retail store location.

Our Mobilists serve as frontline advisors, utilizing their expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles. As passionate advocates for our diverse carrier mix, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications.

Key Responsibilities:

  • Proactively approach and engage potential customers to promote wireless products and services.
  • Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
  • Understand our carrier mix, promotional offerings, and pricing.
  • Upsell additional products to enhance the customer's experience.
  • Collaborate with peers to increase and drive store traffic to boost sales.
  • Stay up to date on the latest trends and mobile devices in the telecommunications industry.
  • Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
  • Perform follow-up interactions with clients to ensure satisfaction post-sale.
  • Perform ad-hoc duties and tasks as required.

Benefits:

  • Competitive commissions package with base rate and uncapped commission.
  • Comprehensive group benefits for full-time roles.
  • Ongoing training and development opportunities to support career growth.
  • Employee referral program and exclusive partner program choices.
  • Exceptional in-store experience and a fun work environment.

A Day in the Life:

  • Engage with customers to understand their needs and preferences.
  • Provide expert advice on mobile phones, rate plans, and accessories.
  • Upsell additional products to enhance the customer's experience.
  • Collaborate with peers to drive sales and improve customer satisfaction.

We are committed to creating an inclusive and accessible hiring process. If you require accommodation, please inform us as soon as possible.