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Assistant Store Manager South Hill Mall
2 months ago
Assistant Store Manager
Hannah discovered her passion for OPPORTUNITY working at TJX Canada, where she thrived in several stores and learned that opportunities for growth can be found around every corner. We believe in involving everyone in everything we do, as we work together to achieve our goals.
What you'll discover
- A unique and inclusive company culture that values diversity and teamwork
- Competitive benefits that take effect from your first day
- Dedicated training and on-the-job resources to enhance your development
- Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program
- Tuition reimbursement to support your career progression
- Merchandise discount for yourself and eligible family members at all TJX Canada stores
- Associate and Family Assistance Program to support healthy living
Key responsibilities
- Support store sales results, expense management, reduce shrink and damages by managing assigned areas, including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving
- Direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in Store
- Provides input on succession plans to meet future needs, including ensuring each Associate has a development plan that supports their growth and career aspirations
- Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives
- Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer service
- Support competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes to inform recommendations to District Managers and Business Development teams
Requirements
- Post-secondary education is preferred; minimum high school education required
- Minimum 2 to 3 years supervisory experience in Retail, including but not limited to operations, customer service, merchandising, people management, health and safety and loss prevention
- Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback and guidance to resolve problems
- Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering and coaching
About TJX Canada
TJX Canada is a leading off-price retailer with a diverse range of brands, including Winners, HomeSense and Marshalls. We are committed to providing a positive and inclusive work environment for our Associates, and we believe in investing in their growth and development.
Join our team
At TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you are a motivated and results-driven individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.