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Business Analyst Specialist- Fixed Income Application Support

2 months ago


Toronto, Ontario, Canada Scotiabank Full time

Requisition ID: 203834

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Team:


Impact is a vendor (Broadridge) hosted, real-time North American fixed income securities processing, clearing, reconciliation, settlement, and accounting platform. The Securities & Operations Technology Impact Support team liaises with internal and third-party technology teams and business stakeholders managing the availability and functionality of the North American Fixed Income processing and settlement platform for the Bank.

The Role:


The Business Analysis Specialist role works both independently and in a project team setting to conceptualize, define, document, develop, test, implement and maintain the Broadridge Impact platform, other vendor, and other internal processing systems and interfaces. The incumbent works closely with service providers and internal business, technology, and operations stakeholders to assist in managing the implementation of important business and regulatory enhancements, platform upgrades, necessary maintenance releases, day to day (BAU) queries and production disruption incidents. Through the execution of the role's duties, the incumbent ensures a high level of customer service consistent with SOT Service Standards, Scotia Service Standards and Complaint Resolution Procedures.

Is this role right for you?


Reporting to the Lead BA Specialist and Senior Manager, the Business Analyst Specialist will:

  • Lead the identification, documentation, assessment, and monitoring of project dependencies, risks, issues, providing recommendations and documenting decisions.
  • Engage with business and IT stakeholders, deep diving into workstream issues to drive resolution.
  • Contribute to the development, implementation and sustainment of effective governance processes, including the platform and environment optimization, and manage outstanding initiatives to plan, to swiftly address key risks, issues and changes arising through the program.
  • Build and sustain relationships with business and technology partners, vendors, and colleagues to enable continuously improved business performance.
  • Production query & incident Support

Do you have the skills that will enable you to succeed in this role?

Soft skills

  • Ability to facilitate problem solving sessions and lead stakeholders and technology partners through a methodical approach to identifying, clarifying, and scoping issues, followed by solution definition and planning; strong analytical capabilities to model and solve problems individually.
  • Communication skills: active listening/ courteous/ clear, concise and uncomplicated information exchange (written/oral)
  • Customer Focused: become a trusted partner/ being present/ being empathetic -providing value added services and advice.
  • Organizational/ multitasking skills: task prioritization/ productivity/ collaboration/ goal setting

3-5 + years of knowledge/experience in

  • Financial services industry (Fixed Income and or Equity experience), delivering projects that have significant IT and operational components is preferred. (Upgrades, migrations)
  • Application support
  • Clearance and Settlements (Depositories: Bony, DTC, CDS, Euroclear, ClearStream)
  • Corporate Actions
  • Security Static/BBG
  • Trade flow cycle
  • Data mapping
  • Accounting: Accrued Interest, coupon payments, factor paydown.
  • Prepare and execution of test cases/scenarios

Valuable Qualifications:

  • Cognos (IBM) reporting tool/SQL
  • Tidal
  • Impact (Broadridge)
  • Change Management experience
  • GSOC experience
  • Confluence/JIRA
  • Microsoft SharePoint
  • Microsoft Excel
  • Microsoft Visio
  • Microsoft Projects
  • MMI & Anvil

Education/Preferred Industry Courses:

  • Business Analyst Certification
  • Project Manager Certification
  • Canadian Securities Course (CSC)
  • Bachelor's degree in business administration, computer science/ information technology or other technology related degrees.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Remote-friendly work environment will provide you with the flexibility to perform at your best.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more

#LI-Hybrid

#Broadridge

#CapitalMarketsTechnology

#FixedIncomeTechnology

Location(s): Canada : Ontario : Torrance

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.