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Field Support Engineer in railways industrie

4 months ago

Toronto, Ontario, Canada Segula Technologies Full time

Company Description

SEGULA TECHNOLOGIES is a company specialized in Engineering and Design Services, known for enhancing innovation and competitiveness in various major industrial sectors such as Automotive, Aerospace & Defense, Energy, Rail, Naval, Pharmaceutical, and Oil and Gas. With a widespread presence in 28 countries and 140 offices globally, SEGULA GROUP maintains strong customer relationships through the expertise of its 13,000 employees.

Job Description

SEGULA TECHNOLOGIES is looking to hire a Field Support Engineer to be part of our dedicated team focused on the Rail sector, serving key locations like Boston, New York City, Washington DC, New Castle, and Philadelphia.

As a Field Support Engineer, your role involves supporting the field team in their daily tasks, encompassing a range of activities such as:

  • Troubleshooting, implementing modifications, carrying out repairs, and inspecting various engineering fields (mechanical, electrical, TCMS features, etc.)
  • Assisting the engineering department with on-field deployments
  • Collecting and analyzing data from diverse systems
  • Managing change requests and validating modifications
  • Utilizing soft skills to interact with internal customers, including the engineering department, customers, consultants, vendors, and installation contractors
  • Demonstrating strong technical knowledge across multiple systems
  • Providing field support for activities like testing, commissioning, and internal tests

Qualifications

  • Hold a Bachelor's Degree in Electrical Engineering or a relevant technical discipline
  • 5 to 7 years of experience in testing Signaling, Train Control Systems, or related Rolling Stock products and system interfaces
  • Hands-on experience with various test equipment
  • Deep understanding of Rolling Stock products and system interfaces
  • Demonstrated railway safety awareness
  • Excellent troubleshooting skills
  • Effective written and verbal communication abilities
  • Proficiency in Microsoft Office tools

Assignments may involve working at unconventional hours, extended shifts, holidays, and weekends, with frequent changes in schedules. The role requires flexibility to work in different locations, with travel expenses covered.

In return, we offer a competitive salary, comprehensive benefits package, and abundant opportunities for professional advancement.