Quality Advisor

4 weeks ago

Mississauga, Ontario, Canada CIMA+ Full time
Company Description

Welcome to a place where people are at the heart of everything we do.

Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you'll find a place where you'll have many opportunities to learn and develop while working on engaging projects.

We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.

When you join CIMA+, we welcome you to a place that you can call home.

Job Description

Mission

At CIMA+, we are expanding our geographic presence in Ontario, to support our strategic growth. In the Quality and Operational Excellence team (Q&OE) we are looking for a new team member to join as Quality Advisor. This role will belong to a dynamic individual who is not afraid of a challenge and can work in a busy environment providing a variety of services to a wide range of teams.

Under the supervision of Quality Manager, and in close collaboration with other members of Q&OE and regional management teams, this person's mission will be to act as a facilitator between the reality in the field and the company's quality management system, from a quality assurance perspective.

This position could be based near any of our CIMA+ offices in the Greater Toronto Area (GTA), under a hybrid work agreement.

Primary Responsibilities

  • Carry out specific quality management activities, including, but not limited to:
    • Prepare, conduct, and report on internal quality audits (or verify content produced by others)
    • Produce and maintain the internal quality audit plan, including the quality control aspect
    • Prepare and support external quality audits, open and participate in action plan(s) based on findings
    • Analyze the causes of non-conformities: conduct interviews with internal stakeholders, coordinate, and lead workshops (or verify content produced by others)
    • Support continuous improvement projects with internal and external stakeholders
    • Assist various CIMA+ teams in implementing systems, processes, procedures, work instructions, tools, etc. Assist in the production of change management plan to facilitate implementation
    • Assist employees and managers in the application of the quality management system and in their various requests
    • Act as change management leader, facilitator, and mobilizer
    • Support the production of training material (or verify content produced by others) and provide ongoing quality training to employees and managers
    • Participate in mergers & acquisitions from a support and integration perspective of CIMA+'s quality management system
  • Establish and maintain a relationship of trust with colleagues and customers, both internal and external
    • Collaborate with regional sector management teams and office managers
    • Act as central point of contact between employees and other quality stakeholders
  • Support sectors in the sound management of quality-related risks
    • Participate in team meetings to follow-up on quality issues and influence decision-making, when necessary
    • Respond to specific requests:
      • Quality training needs
      • Quality documents for service offers
      • Quality analysis
      • Etc.
Qualifications
  • University degree in one of the following fields: engineering, project management or any other relevant discipline
  • Minimum 10 years' experience in quality assurance, including a minimum of 5 years' experience in a similar position
  • Experience in the consulting engineering sector or in a service company an important asset
  • Advance knowledge of quality and continuous improvement tools
  • Knowledge of ISO 9001:2015 and strong MS Office 365 skills
  • Strong communication and collaboration skills, demonstrate adaptability, flexibility, autonomy, and agility

Contact Ibrahima Amadou

#LI-Hybrid

Additional Information

Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).​

In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.​

Accommodations are available on request. Your Business Partner will process your request.

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