Quality Improvement Advisor

1 week ago

Mississauga, Ontario, Canada Trillium Health Partners Full time

Job Description

NON- UNION | QUALITY IMPROVEMENT ADVISOR

Position: Quality Improvement Advisor

File#:

Wage: Professional Group [PG11] $

Status: Temporary Full-Time (approx. 12 months)

Dept. Health System: Quality, Risk & Patient Safety Department

Hours of Work/Shifts: 7.5 Hour Days (Monday to Friday)

Posted: June 13th, 2024

Internal Deadline: June 20th, 2024

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.

At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care through advancing patient and staff safety.

If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team

POSITION SUMMARY:

We are seeking an experienced Quality Improvement Advisor to join the Quality Improvement (QI) team at THP within the Women's and Children's program. Reporting to the Quality and Patient Safety Manager, the successful candidate will work to develop and implement processes that integrate quality improvement and evidence-based solutions/practices in direct support of its Strategic and Quality Improvement Plans. This role will be focused on functioning as a lead for projects within the Women's and Children's program with a focus on integration and consolidation to Credit Valley Hospital. The projects align at both the enterprise-wide and individual Program/Department level aimed at standardization of practices and implementation of new and transformative care approaches within and beyond THP's walls.

The QI team resides within the Quality & Patient Safety Department and looks to advance the hospital's goals of fostering a culture of Quality and Safety. The QI team is responsible for leading initiatives that improve quality, access and sustainability and drive safety. This exciting role not only offers an opportunity to make a significant impact across our multi-site structure, it will also work to deliver a new kind of health care for a healthier community.

ACCOUNTABILITIES:

Function as a lead for Women's and Children's enterprise-wide or Program/Department-specific level quality improvement initiatives involving interdisciplinary, multi-site teams to advance THP's Strategic and Quality Improvement Plans. Participate in the identification of THP's Accreditation and Foundations of Clinical Excellence improvement opportunities and playing a lead role in leading change for identified initiatives. Identify gaps and strategize improvements by using lean methodologies in the delivery of patient services to improve overall operational efficiency and quality of care. Facilitate large process mapping sessions and develop accountable action plans to guide key partners through change. Manage multiple project goals, timelines, milestones, and resources within Women's and Children's program, in collaboration within hospital programs, and enabling services. Function as a lead and support the coordination and facilitation of projects using project management fundamentals. Educate and lead knowledge translation during implementation of quality improvement initiatives to frontline/enabling services staff. Identify, develop and track key quality and patient safety performance metrics in partnership with key enabling partners to drive system-level performance, as well as providing regular work plan updates to varying levels of leadership. Other duties as required.

QUALIFICATIONS:

An undergraduate degree in business, life sciences or a health-related discipline is required. A Master's degree specializing in quality and/or patient safety, business administration, public health, or healthcare administration or equivalent experience is preferred. Minimum of 5 years of experience working with complex and dynamic teams in healthcare or related sector is required. Experience in Women's and Children's programing with a focus on QI and system wide changes preferred. Lean Six Sigma training and/or knowledge of principles, methods and tools is strongly preferred. Superior, demonstrated process and/or quality improvement and change management experience, leading complex, interdisciplinary and cross-program/enterprise initiatives is preferred. Demonstrated ability to successfully develop and maintain effective working relationships with diverse teams/key partners. Solid understanding and experience with project management principles and managing projects. Ability to organize and prioritize work and handle multiple tasks in a fast-paced environment. Strong interpersonal and communication (presentation, written, and oral) skills to deliver comprehensive reports and presentations for various audiences, including executives, administrators and clinicians. Superior strategic, critical thinking and problem solving abilities. Strong analytical skills including the ability to collect, analyze, share, and interpret qualitative and quantitative data.

Internal Candidates who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

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