Current jobs related to Director of Operations - Montreal, Quebec - Marriott International
-
Operations Director
4 weeks ago
Montreal, Quebec, Canada Alo, LLC. Full timeAbout the RoleWe are seeking a highly skilled Operations Director to join our team at Alo, LLC.As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our company, ensuring that our processes are efficient and effective.Our ideal candidate will have a strong background in operations management, with...
-
Operations Director
4 weeks ago
Montreal, Quebec, Canada Alo, LLC. Full timeAbout the RoleWe are seeking a highly skilled Operations Director to join our team at Alo, LLC.As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our company, ensuring that our processes are efficient and effective.Our ideal candidate will have a strong background in operations management, with...
-
Operations Director
2 weeks ago
Montreal, Quebec, Canada BGIS Full timeAbout the RoleWe are seeking a highly skilled Operations Director to join our team at BGIS. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesManage the operations and maintenance activities of a portfolio of...
-
Operations Director
2 weeks ago
Montreal, Quebec, Canada BGIS Full timeAbout the RoleWe are seeking a highly skilled Operations Director to join our team at BGIS. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesManage the operations and maintenance activities of a portfolio of...
-
Director of Operations
1 month ago
Montreal, Quebec, Canada Intact Financial Corporation Full timeDirector, PolicyAt Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Director, Policy, you'll play a critical role in ensuring our leading Surety operations align with corporate objectives and policies, while fostering a high-performance and innovative...
-
Director of Operations
1 month ago
Montreal, Quebec, Canada Intact Financial Corporation Full timeDirector, PolicyAt Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Director, Policy, you'll play a critical role in ensuring our leading Surety operations align with corporate objectives and policies, while fostering a high-performance and innovative...
-
International Operations Director
2 weeks ago
Montreal, Quebec, Canada Accreditation Canada International Full timeAs a key member of our International Accreditation team, the Regional Director, International Operations will lead and enable a team in the delivery of client services for the international accreditation program.The successful candidate will drive a business plan with a strong focus on excellence in service delivery to foster client retention and market...
-
Director of Operations
1 month ago
Montreal, Quebec, Canada Intact Financial Corporation Full timeDirector, PolicyAt Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Director, Policy, you'll play a critical role in ensuring our leading Surety operations align with corporate objectives and policies, while fostering a high-performance and innovative...
-
Director of Operations
1 month ago
Montreal, Quebec, Canada Intact Financial Corporation Full timeDirector, PolicyAt Intact Financial Corporation, we're committed to helping people, businesses, and society prosper in good times and be resilient in bad times. As a Director, Policy, you'll play a critical role in ensuring our leading Surety operations align with corporate objectives and policies, while fostering a high-performance and innovative...
-
Director of Operations
3 weeks ago
Montreal, Quebec, Canada https:www.energyjobline.comsitemap Full timeDirector of Online Content Job DescriptionAt https://www.energyjobline.com/sitemap, we're seeking a highly skilled Director of Online Content to lead our team in creating engaging and informative content for our audience.Key Responsibilities:Develop and implement a content strategy that aligns with our corporate objectives and policies.Manage and allocate...
-
Director of Operations
3 weeks ago
Montreal, Quebec, Canada https:www.energyjobline.comsitemap Full timeDirector of Online Content Job DescriptionAt https://www.energyjobline.com/sitemap, we're seeking a highly skilled Director of Online Content to lead our team in creating engaging and informative content for our audience.Key Responsibilities:Develop and implement a content strategy that aligns with our corporate objectives and policies.Manage and allocate...
-
Operations Director
4 weeks ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned and strategic Director of Operations and Supply Chain to lead and oversee the comprehensive operations of our wholesale B2B fashion business. This senior leadership role requires a proven track record in managing ERP systems, IT infrastructure, warehouse...
-
Operations Director
1 month ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned Director of Operations and Supply Chain to lead and oversee the comprehensive operations of our wholesale B2B fashion business. This senior leadership role requires a strategic thinker with a proven track record in managing ERP systems, IT infrastructure,...
-
Operations Director
4 weeks ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned and strategic Director of Operations and Supply Chain to lead and oversee the comprehensive operations of our wholesale B2B fashion business. This senior leadership role requires a proven track record in managing ERP systems, IT infrastructure, warehouse...
-
Operations Director
1 month ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned Director of Operations and Supply Chain to lead and oversee the comprehensive operations of our wholesale B2B fashion business. This senior leadership role requires a strategic thinker with a proven track record in managing ERP systems, IT infrastructure,...
-
Operations Director
3 weeks ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned and visionary Director of Operations and Supply Chain to spearhead the comprehensive operations of our wholesale B2B fashion business. This senior leadership role demands a strategic thinker with a proven track record in managing ERP systems, IT...
-
Operations Director
3 weeks ago
Montreal, Quebec, Canada Patty Shapiro Full timeJob Title: Director of Operations and Supply ChainPosition Type: Full-TimeWe are seeking a seasoned and visionary Director of Operations and Supply Chain to spearhead the comprehensive operations of our wholesale B2B fashion business. This senior leadership role demands a strategic thinker with a proven track record in managing ERP systems, IT...
-
Director of Technical Operations
3 weeks ago
Montreal, Quebec, Canada Electronic Arts Inc. Full timeDirector of Technical OperationsElectronic Arts Inc. is seeking a highly skilled and visionary Director of Technical Operations to lead our efforts in Foundational Technology. This critical area is dedicated to building cutting-edge technology that ensures the present and future success of Battlefield.Key Responsibilities:Oversee budget and resource...
-
Director of Technical Operations
3 weeks ago
Montreal, Quebec, Canada Electronic Arts Inc. Full timeDirector of Technical OperationsElectronic Arts Inc. is seeking a highly skilled and visionary Director of Technical Operations to lead our efforts in Foundational Technology. This critical area is dedicated to building cutting-edge technology that ensures the present and future success of Battlefield.Key Responsibilities:Oversee budget and resource...
-
Director of Operations Research
1 month ago
Montreal, Quebec, Canada CAE Inc Full timeDirector, Operations ResearchCAE Flight Services is seeking a highly skilled Director, Operations Research to lead our international team specializing in optimization services.In this role, you will be responsible for providing support during all phases of a product lifecycle, from sales demonstrations to after-sales service. You will work with customers and...
Director of Operations
3 months ago
Job Category Rooms & Guest Services Operations
Location Montreal Airport Marriott In-Terminal Hotel, 800 Place Leigh Capreol, Dorval, QC, Canada VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand's standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and employees and provides a return on investment.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
CORE WORK ACTIVITIES
Managing Profitability
• Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
• Analyzes service issues and identifies trends.
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
• Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
Managing Revenue Goals
• Monitors hotel operations sales performance against budget.
• Reviews reports and financial statements to determine hotel operations performance against budget.
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.
Leading Operations and Department Teams
• Champions the brand's service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.
• Develops systems to enable employees to understand guest satisfaction results.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
Managing the Guest Experience
• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.
• Responds to and handles guest problems and complaints.
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.
Managing and Conducting Human Resources Activities
• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.
• Ensures employees are treated fairly and equitably.
• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).
• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
• Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
The salary range for this position is $116,000 to $149,000 annually.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: Montreal Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
