Housing Legal Advocate

3 weeks ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time

Shifts are Monday to Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule. Some flexibility in work hours may be required.

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

This opportunity is with our Good Shepherd - Reaching Home

How You Will Make an Impact

The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment.

  • Work collaboratively with case managers to identify individuals and families at imminent risk of eviction or housing loss
  • Help service users prepare for Landlord and Tenant Board hearings, access legal services, and create a plan to avoid eviction
  • Provide direct accompaniment, guidance, advocacy, and emotional support to service users attending Landlord and Tenant Board hearings
  • Build and maintain partnerships with locate private and non-profit housing providers
  • Liaise and collaborate with the Hamilton Community Legal Clinic to ensure service users have access to legal advice and services, and to follow through on lawyer's requests
  • Resolve issues with landlords and tenants as they arise by providing advocacy, mediation, and education regarding rights and responsibilities
  • Remain current on issues related but not limited to the Residential Tenancies Act, Landlord and Tenant Board, Ontario Human Rights Code, Family Law Act, Federal Divorce Act, Immigration and Refugee Protection Act and other aspects of the legal system as it relates to housing barriers and challenges
  • Responsible for participating in Good Shepherd's Health and Safety programs, procedures, procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd

What You'll Bring to Our Team

  • Post-secondary education in Social Service or a related field is required
  • Minimum 1-year related experience or equivalent combination of education, training and experience in Social Services or a related field
  • Knowledge of or willingness to learn about the housing system in the City of Hamilton, the Residential Tenancies Act, and the Ontario Human Rights Code required
  • Have strong knowledge of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use
  • Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
  • Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
  • Ability to work cooperatively and collaboratively within an interdisciplinary team
  • CPR certification or willingness to be certified is required
  • Valid G license required
  • Fluency in a 2nd language is an asset
  • Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE
  • Extended benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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