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Senior Coordinator – Commercial Insurance Operations
4 months ago
Marsh Canada is seeking candidates for the following position based in the Toronto office:
Senior Coordinator – Commercial Insurance Operations
What can you expect?
- As a Senior Coordinator for our Fiduciary Operations – Accounting Discrepancies team, you will be part of a challenging and dynamic work environment and will have the opportunity to handle complex accounting reconciliations, analyze accounting data, and collaborate with internal and external stakeholders.
- We are committed to supporting your professional growth and development. You will receive comprehensive training on our accounting systems, processes, and policies.
- You will be part of a team of experienced professionals. Our team values collaboration, open communication, and a supportive work environment. You can expect to work with colleagues who are passionate about their work and always willing to lend a helping hand.
- To be considered a great hire, you will need to accomplish the following:
- In the first 30 days, you should familiarize yourself with our accounting systems, processes, and procedures.
- In the first 60 days, you should demonstrate your ability to identify and resolve accounting discrepancies efficiently and accurately.
- In the first 90 days, you should display your ability to work independently, and you will be expected to handle complex accounting issues. Your attention to detail and analytical skills will be crucial during this period.
What is in it for you?
- A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
- A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
- Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
- Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
- Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
- Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
We will count on you to:
- Provide support to Client Service Teams by conducting timely and efficient research and investigation of accounting discrepancies. Your attention to detail and analytical skills will be essential in identifying the root cause of these issues and determining the necessary steps to achieve a complete functional solution.
- Collaborate with cross-functional teams and stakeholders including Finance, Operations, and insurance companies to gather additional information when analyzing and resolving accounting discrepancies
- Maintain accurate documentation of your review process, findings, and resolutions. This includes documenting any discrepancies identified, actions taken to resolve them, and recommendations for process improvements. You will also be expected to prepare summaries, and present your findings and recommendations to client service teams and other stakeholders
- You will play a vital role in ensuring premium, commission, revenue shares, and payable parties in our billing system correspond accurately with the information outlined in the policy documents and endorsements when resolving discrepancies
- Contribute to the achievement of Operations team Service Level Agreements (SLA) , Key Performance Indicators (KPI) and business objectives
- Strict adherence to Company's practices, systems, policies and procedures
What you need to have:
- College/university degree
- 2-3 years prior commercial insurance experience in an accounting/billing capacity. Core commercial insurance knowledge is essential
- Proficient in Microsoft Excel
- Ability to interface with colleagues at all levels within the organization
- Detail oriented; strong numerical, problem solving, and organizational skills
- Excellent interpersonal and communication skills; strong work ethic and a positive attitude
What makes you stand out?
- RIBO / CIP license
- Accounting Certification / Degree
Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
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