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Technical Content Specialist
2 months ago
Cedric Millar is seeking a highly skilled Technical Content Specialist to join our team. As a Technical Content Specialist, you will play a crucial role in bridging the gap between business needs and technical solutions, focusing on generating high-quality technical documents, user manuals, and API documentation.
Key Responsibilities- Develop and maintain comprehensive technical documentation, including system architecture, workflows, and integration processes.
- Create and update user manuals, business requirements documents, functional specifications that explain system functionalities, procedures, and best practices.
- Write clear and precise API documentation, including endpoint descriptions, request/response formats, and usage examples.
- Document EDI processes, standards, and protocols, including data exchange formats and integration points.
- Develop detailed test cases to validate system functionality and compliance with specifications.
- Collaborate with developers, project managers, and subject matter experts to gather information and ensure documentation accuracy.
- Translate complex technical concepts into accessible documentation for both technical and non-technical audiences.
- Regularly review and update documentation to reflect changes in systems, processes, and technologies.
- Ensure all documentation meets company standards for quality, accuracy, and consistency.
- A bachelor's degree or higher in Computer Science, Information Systems, Supply Chain Management, or a related field.
- Proven experience as a Technical Writer with a strong portfolio of technical documents, user manuals, and API documentation.
- In-depth knowledge of the supply chain industry, including logistics, procurement, and inventory management.
- Proficiency in Azure cloud services, SQL databases, EDI standards, and API documentation.
- Strong documentation skills with the ability to create clear and concise technical documents, user manuals, and API guides.
- Excellent communication skills, with the ability to translate complex technical concepts into user-friendly documentation.
- Experience in developing and documenting test cases to validate system functionality and integration.
- An ethical and fair environment that is inclusive, high energy, and best in class.
- Training and a structured Onboarding to ensure you are set up to succeed.
- Leadership, coaching, and mentorship towards a rewarding career in Supply Chain.
- The ability to participate in cross-functional initiatives that will allow you to grow professionally and personally.
- Competitive overall compensation package that includes paid time off, full benefits, and bonuses.
- An ongoing communication framework with senior leaders and company ownership.
- A deep understanding of how your role supports the company's strategy, and how the company's strategy supports you.
