Valet – Bellman – Parking Attendant

4 weeks ago

Montreal, Quebec, Canada Hôtel Humaniti Montréal Full time

The Humaniti
Hotel Montreal is the very first Autograph Collection by Marriott hotel to
establish itself in Quebec, in all its grace and sophistication. Open since
June 2021, the hotel is located in the heart of a vertical community that
includes condos, residences, offices, two restaurants, a lounge, a bakery, a
health centered grocery store, a fitness center, meeting rooms and spa.
Experience hospitality at its finest and discover an innovative concept that
celebrates the art of living in all its forms. Simply exceptional, the Humaniti
Hotel Montreal is a next-generation hotels for true global citizens. A unique
hotel that subtly permeates an ecosystem rich in experiences, inspiring design,
and a fascinating way of life.

Join
the Humaniti community

Here
are the benefits and privileges offered to you by the Humaniti Hotel:

· Thrive
within a positive, friendly, and dynamic team in a beautiful environment.

·
The opportunity to take on new challenges and advance
your career across North America.

·
Various employee recognition programs.

·
Various training programs.

·
Discounts within our hotel chain.

·
Uniform provided.

Description

We are looking for
individuals who are passionate about their city and want to provide a memorable
and personalized experience to each of our guests. From the moment our guests
step into the Humaniti Hotel Montreal, our valets take the stage and are
responsible for being the first point of contact with our guests. The
exceptional quality of their service will leave a memorable mark on our
clients' experience.

Our valets will work together with the front desk
team to deliver impeccable service to our guests, reflecting our DNA: evolved,
captivating, and connected. At the Humaniti Hotel Montreal, we are seeking
individuals who have a deep understanding of human interactions and will
deliver an experience in line with our wellness concept to our customers.

Roles and Responsibilities

·
Welcome our guests upon their arrival at the hotel
and offer assistance with luggage and personal items.

·
Inform clients about available parking options.

·
Park the client's vehicle in the hotel's parking
facility.

·
Inspect the vehicle before and after taking charge
of it.

·
Transport luggage to and from the guest's room
during check-in and check-out.

·
Provide directions to clients or assist them as
needed.

·
Ensure impeccable presentation of the reception
areas at all times.

·
Provide service that exceeds our customers'
expectations and instill this quality of service throughout the team.

·
Ensure smooth service coordination with various
hotel departments.

·
Excellent organizational skills, prioritization, and outstanding
customer service.

·
Ability to work under pressure and manage stress.

·
Proactivity, initiative, and autonomy.

·
(2) years of experience in high-end customer service.

·
Class 5 driver's license.

·
Ability to drive vehicles with both manual and
automatic transmission.

·
Bilingual (French and English).

·
Availability during the day, evening, night, and
weekends.

·
Experience with Marriott chain hotels, an asset.

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