Salesforce Service Cloud Developer

Found in: beBee jobs CA - 1 week ago

Toronto, Ontario, Canada Canada Goose Inc. Full time
Company Description

Canada Goose isn't like anything else. We've built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. Our purpose-based platform HUMANATURE and philosophy that humans are a part of nature and nature is a part of us informs everything we do. From the materials we use to the products we make, everything is meticulously crafted and built to last. At Canada Goose we endure any condition, observe every detail, and take the long view in order to keep the planet cold and the people on it warm.

Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

Job Description

The Salesforce Service Cloud developer will help implement new Salesforce Service Cloud initiatives, collaborate on new technical and optimization strategies, and support the technical facilitation of Customer Service efforts. We are looking for candidates who have experience configuring and deploying production features, optimizing performance, and fixing production issues in Service Cloud. You will be working within a team of developers and business stakeholders to develop, extend and maintain the Service Cloud implementation.

What You'll Do:

  • Build, extend and support both new and existing features on Salesforce Service Cloud
  • Ensure production implementations are scalable, observable and durable
  • Work with Product Owners and business stakeholders to understand end-user requirements, formulate user stories and then translate those into pragmatic and effective technical solutions.
  • Work closely with onsite and remote frontend, backend and operations engineers to ensure deliverables are well-documented, secure and resilient.
Qualifications

Let's Talk About You:

  • 2+ years implementing production ready features on Salesforce Service Cloud
  • Strong understanding and experience with configuration and development of Apex, Apex Triggers, Apex Actions, Web Services, Lighting Aura/LWC Frameworks and Visual Force
  • Strong understanding of Salesforce development best practices, data modeling, design patterns and design limitations
  • Hands on experience with Salesforce Workflow Rules, Flows and Process Builder
  • Strong understanding of REST/SOAP APIs
  • Understanding of integration approaches and tools (Salesforce Connect, Data Loader)
  • Experience with Salesforce dashboards and reports
  • Strong understanding of HTML and CSS
  • Experience with version control (Git) and continuous integration
  • Experience working in an agile environment
Additional Information

All your information will be kept confidential according to EEO guidelines.

What's in it For You?

  • A company built on Canadian roots and heritage
  • Your work is recognized with a comprehensive and competitive Total Rewards Program
  • Opportunities for career growth through numerous internal and external programs
  • Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
  • Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

There are multiple ways to interview with us If you require any interview accommodation for your interview, please e-mail us at

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