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OMNI Customer Fulfillment Associate

2 months ago

Calgary, Alberta, Canada Walmart Canada Full time
Job Title: Online Grocery Delivery Specialist Company: Walmart Location: Calgary, AB Job Summary: To ensure a high-quality standard and accuracy in picking and packing online grocery delivery orders, adhering to strict safety and food hygiene standards to achieve customer satisfaction. Key Responsibilities:
  • Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and ensuring all totes are clean and void of debris before packing.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a similar role or in a fast-paced environment.
  • Excellent attention to detail and organizational skills.
  • Ability to work in a team environment and provide excellent customer service.
  • Ability to lift up to 50 pounds and stand for long periods.
Preferred Qualifications:
  • Previous experience in a grocery or retail environment.
  • Knowledge of inventory management systems and procedures.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Walmart's Commitment to Diversity and Inclusion: Walmart is committed to creating an inclusive and diverse work environment that values and respects the contributions of all associates. We strive to provide equal opportunities for employment and advancement to all associates, regardless of their background, culture, or abilities.