Sales Associate

1 month ago

Mississauga, Ontario, Canada Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Coach, a leading design house of modern luxury accessories and lifestyle collections. As a Sales Associate, you will be responsible for delivering exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities
  • Sales and Service: Understand organizational objectives and make decisions that align with the Company priorities and values. Create personal sales and clienteling strategies in partnership with the management team.
  • Customer Engagement: Meet customer needs through solution-oriented and forward thinking. Build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends in the marketplace.
  • Store Operations: Complete daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner.
  • Teamwork and Adaptability: Create enthusiasm and positivity for a shared vision and mission. Foster an environment of teamwork, trust and collaboration with peers, customers and supervisors.
Requirements
  • Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred.
  • Education: High school diploma or equivalent; college degree preferred.
  • Technical Skills: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
  • Physical Demands: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service.
About Coach

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. We are part of the Tapestry family, a global house of brands that values innovation and inclusivity.

We are an equal opportunity and affirmative action employer, committed to hiring and developing the best people. All employment decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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