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Specialist, Designated Beauty Advisor

2 months ago

Mississauga, Ontario, Canada Holt Renfrew Full time

Spécialiste, Conseiller(ère) Beauté Désigné(e)

Holt Renfrew vous offre un environnement inspirant et axé sur la mode, avec des opportunités de croissance et de développement. Les partenariats incroyables avec des marques de luxe iconiques, ainsi que les engagements en matière de responsabilité sociale des entreprises, vous inspireront chaque jour.

Un emploi chez Holt Renfrew vous offre une rémunération totale compétitive, un rabais généreux, une pension, des avantages de santé et dentaires, une aide à la formation, et un développement continu.

Responsabilités clés :

  • Offrir un service extraordinaire à tous les clients
  • Dépassez tous les objectifs personnels de vente et de service
  • Dépassez tous les objectifs de la marque de vente et de service
  • Construire une clientèle personnelle loyale en acquérant de nouveaux clients, en développant les relations avec les clients existants et en les retenant
  • Partager vos connaissances approfondies des produits avec toute l'équipe de vente du magasin
  • Entretenez des relations durables avec les acheteurs, les fournisseurs et le directeur de vente
  • Stimulez les ventes de la marque en identifiant les occasions-clés de commercialisation, en mettant en œuvre les événements, en faisant des recommandations relatives à l'assortiment, etc.
  • Assistez à toutes les séances éducatives, y compris les séances d'info sur les produits, celles offertes par les fournisseurs et les séminaires Holt Renfrew
  • Effectuez le réaménagement du rayon, le marchandisage, les changements de prix et toute tâche connexe appuyant les ventes
  • Communiquez régulièrement avec votre clientèle personnelle par téléphone, par courrier ou par voie électronique
  • Résolvez les problèmes de service à la clientèle et collaborez avec la direction des ventes pour toute difficulté non couverte par des lignes directrices
  • Complyez avec toutes les politiques et exigences de santé-sécurité
  • Assurez le respect en matière de protection de la vie privée, des réglementations et des mesures de cybersécurité

Compétences requises :

  • Diplôme d'études secondaires
  • Capacité éprouvée à dépasser les objectifs de vente
  • Hautement collaboratif ; travaille avec les autres et par leur entremise dans un environnement axé sur le travail d'équipe
  • Aptitude à travailler dans un environnement évoluant rapidement
  • Habileté à composer avec un horaire variable
  • Au moins 2 années d'expérience préalable dans un environnement axé sur la vente à commission
  • Expérience préalable dans un environnement de détail de luxe à titre de spécialiste de produits
  • Esprit entrepreneurial, concurrentiel, confiant et automotivé
  • Parfaitement bilingue en français et en anglais

Holt Renfrew : un employeur égalitaire et diversifié

Holt Renfrew est un employeur égalitaire et diversifié qui se démarque par son engagement envers la diversité et l'inclusion. Notre succès à l'avenir repose sur les perspectives et les contributions de tous nos employés, leurs diverses expériences, leurs compétences et leurs talents. Nous sommes convaincus que la diversité et l'inclusion sont essentielles à notre croissance et à notre succès.