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Housekeeping Operations Supervisor
2 months ago
As a key member of our team, you will be responsible for overseeing the daily operations of our housekeeping department. This includes supervising, training, and inspecting the performance of assigned staff to ensure all procedures are completed to the highest standards.
Key Responsibilities- Maintain responsibility and accountability for Personnel Management Functions of the department, including new associate interviews, selection, hiring, evaluation, and on occasion termination.
- Coordinate and support all relevant activities of the housekeeping and linen department, with a special emphasis on Infection Control and Occupational Health & Safety.
- Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site.
- Develop and implement policies, procedures, and job routines to meet the needs of the site.
- Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.
- Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
- Document call offs, and replace for any shift and coordinate assigned staff breaks.
- Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
- Assign designated keys, radios, and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
- Check all equipment used by staff for proper supplies, neatness, cleanliness, and mechanical problems. Instruct designated personnel to correct deficiencies.
- Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.
- At least two (2) years of Housekeeping Supervisory experience.
- Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions, and Health & Safety.
- Previous experience working in a unionized environment is preferred.
- Understanding of budgeting processes and awareness of profit and loss concepts.
- Excellent problem-solving and analytical skills both one-on-one and in group situations.
- Ability to work under stressful conditions.
- Ability to communicate effectively in written format and oral presentations.
- Excellent administrative and organizational skills and an ability to prioritize.
- Excellent computer skills.
We are committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation, to apply.
