Facility Operator, Critical Environments

2 weeks ago

Toronto, Ontario, Canada BMO Full time

We're seeking a seasoned facility maintenance professional to join our team as a Data Center Operations Engineer. This role requires a strong background in electrical and mechanical engineering, with experience in mission-critical facility operations and infrastructure system design.

Key Responsibilities:

  • Plan, build, operate, monitor, maintain, and repair electrical, mechanical, and other integrated infrastructure equipment and systems for our facilities.
  • Provide emergency and operational engineering support, resolving complex issues to ensure maximum system availability, reliability, and efficiency.
  • Collaborate with internal and external stakeholders to execute strategic initiatives and break down complex problems.
  • Monitor and track performance, addressing any issues that may arise.
  • Develop and lead change management activities, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment of initiatives.
  • Execute work to deliver timely, accurate, and efficient service, maintaining a focus on quality and customer satisfaction.
  • Inspect facilities and infrastructure support systems, identifying necessary repairs or maintenance and conducting preventative maintenance.
  • Investigate issues to determine causes, perform minor repairs, document work, and engage internal resources or external service providers to resolve issues or escalate to management.
  • Respond to building occupant requests and concerns, resolving facility issues and providing communication to management and key stakeholders.
  • Work independently, exercising judgment to identify, diagnose, and solve problems within given rules.

Requirements:

  • Typically between 3-5 years of Data Center Operations experience or relevant trade certification, or an equivalent combination of education and experience.
  • Experience with building infrastructure system design electrical and/or mechanical engineering, preferably within a mission-critical facility and/or financial services environment.
  • Strong experience with electrical and/or mechanical and architectural planning and design for high-availability computer facilities, field construction methods, construction cost estimation, and fire prevention.
  • Good understanding of environmental requirements of computer hardware, data communications, business process equipment, and overall building systems in continuous production environments and associated risks and impacts.
  • Experience with reviewing project documentation to provide feedback and translate business requirements into system solutions.
  • Working knowledge of construction codes, by-laws, facilities management, operations, health and safety, and industry standards pertaining to critical systems planning, engineering design, and installation.
  • Familiarity with financial budgeting and financial processes, operations, and construction contract policies, procedures, and audit requirements.
  • Exposure to process and/or project management tools and methodologies.
  • Basic understanding of risk and regulatory requirements, policies, and best practices relevant to financial institutions.
  • Proficiency with planning design software tools and the Microsoft Office suite.
  • Specialized knowledge from education and/or business experience.
  • Verbal and written communication skills, collaboration and team skills, analytical and problem-solving skills, and influence skills are essential for this role.

About BMO:

BMO Financial Group is a leading financial institution with a commitment to an inclusive, equitable, and accessible workplace. We offer a comprehensive total compensation package, including performance-based incentives, discretionary bonuses, and other perks and rewards. Our employees have access to a range of benefits, including health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We strive to create lasting, positive change for our customers, communities, and people by working together, innovating, and pushing boundaries.

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