Gmr Gondola Operator

1 week ago

Vancouver, British Columbia, Canada Grouse Mountain Full time
Job Summary Gondola Operator responsible for ensuring safe and efficient operation of gondola, providing exceptional guest service, and assisting with loading and unloading of guests and freight. About the Job

We are seeking a highly motivated and customer-focused Gondola Operator to join our team at Northland Properties. As a Gondola Operator, you will be responsible for ensuring the safe and efficient operation of the gondola, providing exceptional guest service, and assisting with loading and unloading of guests and freight.

Key Responsibilities
  • Greet every guest with a smile and friendly comment, maintaining high quality service to all mountain guests
  • Provide physical assistance to guests loading or unloading from the gondola, also possess ability to load/unload freight, assist in loading and unloading mountain bikes
  • Listen and react to guests; seeking additional information in order to answer guest inquiries
  • Scan tickets at both load stations
  • Operate detachable gondola safely and efficiently following guidelines established by the Z98 code and the operators manual
  • Notify manager or supervisor in the event of unsafe, unusual, abnormal situations or incidents
  • Prepare and complete documentation required by Technical Safety BC
  • Control line-ups by directing guests to appropriate queues
  • Maintain station cleanliness, keeping station clear of snow and ice and keeping lift huts, tools and signage areas clear of clutter
Qualifications, Knowledge, Skills and Abilities Required
  • Possess excellent interpersonal skills
  • Ability to provide excellent guest service at all times, especially during periods of inclement weather
  • Ability to lift up to 40 lbs.
  • Able to work morning and evening shifts as well as some holidays
  • Must enjoy working outdoors in varied weather conditions
  • On-the-job training provided
Working Conditions

Gondola Operators perform most of their duties outdoors and may work in all different kinds of weather conditions. Hours of operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include rotation of shifts, day/evening shifts, and weekends and statutory holidays. Shifts require standing for long periods of time and physical assistance of guests loading and unloading the gondola.

Compensation and Benefits

$18.66/hour to $21.82

  • Free Seasonal Access Pass
  • Discounts at the resort's restaurants, retail, and rental outlets
  • Referral Bonus Program
  • Public Transit subsidies
  • Free or discounted lift tickets at many other resorts (winter/summer)
  • Access to free Employee and Family Assistance Program
  • Excellent training and professional development
  • Northland Properties friends and family discounts program including hotels, restaurants, and recreation.
Full-time, Year-round Positions
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
  • RRSP matching plan after 1 year of service
  • Free access passes for dependents

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