Customer Experience Leader

2 weeks ago

Regina, Saskatchewan, Canada Indigo Full time

Lead the customer experience and drive sales growth in our Coles Northgate Mall store. Develop a customer-centric culture, maintain visual standards, and achieve sales plans.

About Indigo

Indigo is Canada's Cultural Department Store. We love books, beautiful things, and creating exceptional experiences for our customers.

Job Responsibilities
  • Lead store operations, customer experience, and visual standards
  • Drive sales growth and achieve sales plans
  • Develop a customer-centric culture, inspire employee engagement, and foster a positive work environment
  • Manage the team, provide coaching and feedback, and contribute to talent management and acquisition
  • Maintain facilities, health and safety, and loss prevention
  • Live and inspire Indigo's High Performance Characteristics and Story Telling culture
Requirements
  • 1-2 years of experience in a customer service, merchandising, or operations role
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Experience in leading others, performance orientation, and business acumen
  • Ability to prioritize, plan, and execute while being agile
  • Knowledge of Provincial Health & Safety standards
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a minimum of 25 hours per week, including evenings, weekends, early mornings, and holidays
About Diversity and Inclusion

Indigo is committed to fostering diversity and inclusion. We welcome applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+, and people with disabilities. We believe that you, in all your uniqueness, belong at Indigo.

  • Customer Experience Leader

    3 weeks ago

    Regina, Saskatchewan, Canada Indigo Full time

    **Customer Experience Leader** **Job Summary:** Lead and execute work that contributes to store operations and customer experience, inspiring a customer-centric culture and achieving sales plans and profitability. Company Description Dedicated to telling stories and creating experiences, Indigo is a dynamic and enriching culture that values...

  • Customer Experience Director

    2 months ago

    Regina, Saskatchewan, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Leader", "description": "Lead the Customer ExperienceAs a Customer Experience Leader at Indigo Books & Music, you will be responsible for leading and executing work that contributes to the store's operations and customer experience. You will work collaboratively with the store leadership team to inspire a customer-centric...

  • Customer Experience Director

    2 months ago

    Regina, Saskatchewan, Canada Indigo Books & Music Full time

    {"title": "Customer Experience Leader", "description": "Lead the Customer ExperienceAs a Customer Experience Leader at Indigo Books & Music, you will be responsible for leading and executing work that contributes to the store's operations and customer experience. You will work collaboratively with the store leadership team to inspire a customer-centric...

  • Dining Experience Leader

    2 weeks ago

    Regina, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals is seeking a Dining Experience Leader to join our team in Regina, Canada. In this role, you will be responsible for overseeing daily restaurant operations and ensuring a high level of customer satisfaction.Key Responsibilities:Supervise restaurant staff to maintain a positive and welcoming atmosphere.Assist in training and onboarding new...

  • Customer Experience Manager

    3 weeks ago

    Regina, Saskatchewan, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Leader. As a key member of our Store Leadership Team,...

  • Customer Experience Manager

    3 weeks ago

    Regina, Saskatchewan, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Leader. As a key member of our Store Leadership Team,...

  • Customer Experience Manager

    3 weeks ago

    Regina, Saskatchewan, Canada Indigo Full time

    About IndigoIndigo is a leading Canadian retailer of books, gifts, and home decor. We are committed to creating a welcoming and inclusive environment for our customers and employees.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Leader. As a key member of our Store Leadership Team,...

  • Dining Experience Leader

    1 month ago

    Regina, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in Regina, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...

  • Dining Experience Leader

    1 month ago

    Regina, Saskatchewan, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure excellent service for our guests at beBee Professionals in Regina, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver exceptional customer experiences.Collaborate with management to optimize restaurant operations and maintain high...

  • Customer Experience Specialist

    2 weeks ago

    Regina, Saskatchewan, Canada beBee Professionals Full time

    Customer Experience SpecialistBeBee Professionals is looking for a Customer Experience Specialist to provide top-notch customer service to our clients. The successful candidate will be responsible for responding to inquiries, resolving customer complaints, and working in a fast-paced environment.The ideal candidate should have a minimum of two years of...

  • Customer Experience Investigator

    4 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and reliable Customer Experience Investigator to join our team at C3 Client Satisfaction.Job Summary:The Customer Experience Investigator will be responsible for evaluating customer service and store environments in shopping centres and malls. This is a casual, on-call position that...

  • Customer Experience Investigator

    4 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and reliable Customer Experience Investigator to join our team at C3 Client Satisfaction.Job Summary:The Customer Experience Investigator will be responsible for evaluating customer service and store environments in shopping centres and malls. This is a casual, on-call position that...

  • Customer Experience Representative

    1 week ago

    Regina, Saskatchewan, Canada Saskatchewan Roughriders Full time

    Are you passionate about delivering exceptional customer service and creating memorable experiences for Rider Nation? We have an exciting opportunity for a Customer Experience Specialist to join our team.As a key member of our front-line support team, you will provide top-notch service to our fans, ensuring they have an amazing game day experience. Your...

  • Customer Experience Investigator

    3 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and observant individual to join our team as a Customer Experience Investigator. As a mystery shopper, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer service and store...

  • Customer Experience Investigator

    3 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and organized Customer Experience Investigator to join our team at C3 Client Satisfaction. As a Customer Experience Investigator, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer...

  • Customer Experience Investigator

    3 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and observant individual to join our team as a Customer Experience Investigator. As a mystery shopper, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer service and store...

  • Customer Experience Investigator

    3 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and organized Customer Experience Investigator to join our team at C3 Client Satisfaction. As a Customer Experience Investigator, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer...

  • Customer Experience Investigator

    4 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and observant individual to join our team as a Customer Experience Investigator. As a mystery shopper, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer service and store...

  • Customer Experience Investigator

    4 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorWe are seeking a detail-oriented and observant individual to join our team as a Customer Experience Investigator. As a mystery shopper, you will be responsible for evaluating customer service and store environments in shopping centres and malls.Key Responsibilities:Evaluate customer service and store...

  • Customer Experience Investigator

    4 weeks ago

    Regina, Saskatchewan, Canada C3 Client Satisfaction Full time

    Job Title: Customer Experience InvestigatorC3 Client Satisfaction is seeking a detail-oriented and reliable Customer Experience Investigator to join our team. As a Customer Experience Investigator, you will be responsible for evaluating customer service and store environments in shopping centres or malls.Key Responsibilities:Evaluate customer service and...