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Customer Service and Sales Representative

2 months ago


St John's, Newfoundland and Labrador, Canada Abstract Management Group Full time

We're seeking an entry-level Customer Service and Sales Representative to join our team at Abstract Management Group.

Our company specializes in turning product inquiries into profitable accounts through a consultative approach, increasing brand popularity and creating opportunities for growth and development.

As an entry-level representative, you'll be the point of contact for customer accounts, initiating, maintaining, and sustaining relationships to bolster ROI and revenue.

Our focus is on the growth and development of our representatives, and we're looking for someone who is invested in long-term benefits and passionate about working with others.

Responsibilities:

  • Execute engagement strategy, connect with potential customer accounts, and educate them on product inquiries and services.
  • Be a product expert to provide consistent and straightforward customer service.
  • Negotiate inquiries with precision and address customer objections.
  • Participate in ongoing in-house training and development with other representatives.
  • Assist with additional professional tasks and accept challenges.

Requirements:

  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service, sales, or related field is highly encouraged.
  • Exemplary communication skills and negotiation tactics.
  • Impeccable time management skills and adaptability.
  • Discipline and self-dedication to constant learning and improvement.
  • The ability to thrive in a fast-paced environment.
  • An approachable, friendly, and positive demeanor.