Customer Service Representative

2 weeks ago


Kitchener, Ontario, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and detail-oriented OMNI Customer Fulfillment Associate to join our team at Walmart Canada. As a key member of our e-commerce team, you will play a critical role in ensuring the timely and accurate delivery of online orders to our customers.

Key Responsibilities
  1. Pick and assemble orders from various temperature areas with precision and care to meet our high standards of quality and accuracy.
  2. Pack orders with attention to detail, ensuring that all products are correctly identified, quantified, and labeled.
  3. Ensure that all products picked are of the highest quality, with no damaged or expired items.
  4. Document and label all orders correctly, using your knowledge of pick slips, packaging details, and shipping labels.
  5. Optimize tote fill by packing orders in a space-efficient manner while maintaining our quality standards.
  6. Balance fulfillment responsibilities with customer interaction, providing excellent service and resolving any issues that may arise.
  7. Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area and operating material handling equipment safely.
  8. Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

To be successful in this role, you will need to possess the following qualifications:

  • Minimum Qualifications: [list minimum qualifications]
  • Preferred Qualifications: [list preferred qualifications]

We are committed to creating an inclusive and accessible work environment. If you require any accommodations during the application or hiring process, please let us know.



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