Quality Assurance Manager

3 weeks ago


Toronto, Ontario, Canada Compass Canada Full time

You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.

You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

Job Summary

Location: GTA

Now, if you were to come on board as a Quality Assurance Manager, we'd ask you to do the following for us:


• Develop site specific requirements from current Compass Quality Standards.

• Assure contract KPI compliance. Support development plans to manage to exact specifications of scope and service levels.

• Inspects the worksite on regular and on-going basis to ensure delivery of services is consistent with the work specifications and required standards.

• Support managers on updating work procedures based on trending data on quality levels.

• Provides feedback to director on-site on audits with respect to trends and corrective actions.

• Establish records and training requirements for associates on-site.

• Establish audit standard relevant to the Environmental Services business for the site.

• Lead the implementation of changes to the EVS programs and monitoring within the site to develop training materials and use these for on-going training requirements.

• Measure and report on audit compliance.

• Complies and enforces the H&S regulations, the OSHA and company policies/procedures in a consistent manner.

Think you have what it takes to be our Quality Assurance Manager? We're committed to hiring the best talent for the role. Here's how we'll know you will be successful:


• Minimum experience 2 years in training role relevant to Environmental Services (housekeeping) and/or Quality Assurance -

• Able to understand QA principles and practices.

• Valid Driver's license and driving record in good standing.

• Strong written and verbal communication skills.

• Excellent data analysis and presentation skills.

• College Diploma or Post Graduate degree in related field would be an asset.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact - for further information.



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