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Sales Development Representatives
3 months ago
We're looking for highly motivated sales professionals to join our Sales Development team in two vital roles: Sales Development Representatives in our new Dallas Location. These positions offer a unique chance to build a rewarding career with a company that values growth and provides continuous opportunities for advancement.
Where You'll Work
Shopify is Digital by Design and our workforce is remote. As Shopify continues to expand its global presence, we're thrilled to announce that we're looking to open a new sales hub in Dallas We're looking for energetic Sales Development Representatives to join us and champion innovation and creativity while shaping the future of e-commerce. Successful hires will be required to work under a hybrid model spending 4 days a week (currently Monday, Tuesday, Thursday and Friday, subject to change) in the sales hub office in Dallas. This hybrid model is something we are trying on a temporary basis, for certain sales positions only. As such, you should be ready to pivot and be prepared for a future that is fully remote, fully hybrid, or something in between
Role Overview:
Our Sales Development team directly collaborates with notable brands and entrepreneurs. You'll help them launch or expand their commercial footprint, whether through e-commerce or physical retail. You'll be at the forefront of developing sales solutions and providing strategic insights that support our clients' success.
As a Sales Development Representative, you will play a crucial role in generating new sales opportunities and adding qualified leads to our sales funnel. You will be responsible for either outbound, inbound or both prospecting, including cold outreach via phone, email, and LinkedIn, as well as qualifying warm leads. You'll be the merchant's dedicated point of contact during the qualification period, creating an incredible first impression and providing an unrivaled merchant experience. Your work will directly impact our goal of making commerce better for everyone. You will collaborate with cross-functional teams internally and externally, ensuring effective communication and problem-solving.
At Shopify, we offer a unique opportunity for high-impact sales professionals to build a rewarding career with continuous growth opportunities. You will stay up-to-date with new commerce trends and develop a deep understanding of our product offerings to help merchants grow on Shopify.
Responsibilities
- Conduct high-volume outreach to qualify leads through calls, emails, social media, and other channels
- Ask the right questions and qualify merchants via live web chat and phone inquiries
- Maintain active engagement with new and existing leads through creative and personalized follow-up
- Collaborate with cross-functional teams to ensure seamless communication and problem-solving
- Connect inquiries to the appropriate Shopify Sales Representatives through high-level qualifying conversations
- Contribute to building a positive culture and upholding Shopify values
- Liaise with peers across different markets to refine processes and evolve the scope of the role
- Serve as a proactive point of contact for clients, ensuring an exceptional service experience
- Stay on top of the latest product features, industry trends, and market dynamics to provide the best possible advice and service to merchants
Desired Skills and Qualifications
- Strong communication and interpersonal skills — capable of building trusting relationships and effectively conveying the value of Shopify's offerings
- Proven ability to manage detailed sales cycles and succeed in a competitive environment
- Adept at high-volume sales activities and capable of maintaining focus and efficiency in fast-paced settings
- Experience with CRM tools (for example: Salesforce), and familiarity with sales engagement platforms preferred
- Self-motivated and driven by results, with the tenacity to pursue leads and close deals
- Ability to multitask, prioritize responsibilities, and thrive on change
- Knowledgeable in targeting and engaging potential clients through strategic questioning and active listening.
Craft @ Shopify
Craft has always been the heart of Shopify. We're a company, founded by crafters, focused on a mission to make commerce better for everyone. This is why we want careers at Shopify to reflect the incredible journey of getting better at your craft and applying it to push our mission forward. Shopifolk generally follow one of two career tracks
The crafter track is designed for individual contributors, whose primary purpose is getting shit done. Crafters hone their skills and gain experience primarily through project contributions, but they may also act as player coaches to their peers or lead small, focused teams of peer crafters executing on specific areas of the business or product.
The manager track is designed for people leaders, the stewards of the organization. The tool of a manager is their team, and this is how a manager makes the majority of their impact. They assemble, lead, and aim the team to ensure the team's crafters achieve Shopify's mission goals.
This role is part of our crafter track.
Still interested? Great To match you with your ideal role, we'll take the time to get to know you and the skills you bring to the table. If you're applying to a specific role, we'll respond within 10 business days. If we don't have an immediate opening, don't worry We'll give you an update and keep you in mind for future roles. Just do us a favour and try not to submit more than one or two applications. Only submit additional applications if you really match the criteria for multiple roles.
