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Self-Checkout Associate

2 months ago

Edmundston, New Brunswick, Canada Walmart Canada Full time
Job Summary

As a Self-Checkout Attendant at Walmart Canada, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary responsibility will be to assist customers in processing transactions through the self-service area(s), while maintaining a clean and organized workspace.

Key Responsibilities
  • Ensure the self-service area(s) is neat, clean, and organized, and free of debris and foreign objects.
  • Provide education to customers on the correct and efficient use of self-service options.
  • Promote company-sponsored programs, such as credit card services and charity initiatives.
  • Observe customer activities to determine when assistance is needed.
  • Explain the reasons for self-service interventions and quality checks to customers, while reassuring them that these are normal protocols.
  • Respond to EAS alarms and fill out the "Failure to Deactivate" Log.
  • Notify the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
  • Return Scan & Go scanners to their home after use.
Requirements

To be successful in this role, you will need to possess the following minimum qualifications:

  • Ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Basic math skills.
  • Ability to work independently and as part of a team.

Preferred qualifications include:

  • Previous experience in retail or customer service.
  • Knowledge of self-service technology.

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.

Location

805 Victoria St, Edmundston, NB E3V 3T3, Canada