Service Advisor

Found in: beBee jobs CA - 2 weeks ago


Winnipeg, Manitoba, Canada Capital Automotive Group Full time

Company:Capital Ford Lincoln (Winnipeg)

Capital Ford Lincoln Winnipeg is currently seeking a knowledgeable and experienced Automotive Service Advisor to join our team. The ideal candidate will have a passion for customer service and a strong background in automotive maintenance and repair.

Responsibilities:

Greet customers and provide them with an exceptional service experience

Consult with customers about their vehicle's maintenance and repair needs

Accurately estimate the cost and time required for repairs and maintenance

Prepare repair orders and communicate them to the technicians

Ensure the timely and accurate completion of repairs

Follow up with customers to ensure their satisfaction with the service provided

Manage customer complaints and work with the team to find appropriate solutions

Maintain accurate and up-to-date records of service history, repairs, and maintenance performed on vehicles

At Capital, we understand the importance of family and work-life balance. We believe that our employees are our most valuable asset, and we strive to create a supportive and inclusive workplace. As such, we offer a variety of family-oriented programs, including:

Prescription, Dental, Eye Care, Paramedical, Life insurance

Short and Long term disability coverage

Regular family-friendly social events

Flexible work schedules to accommodate family commitments

Maternity leave top-up program

Employee and Family Assistance Program

Competitive wage plan

Requirements:

High school diploma or equivalent

At least 2 years of experience as an automotive service advisor

Strong knowledge of automotive maintenance and repair processes

Excellent communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Proficiency in using computer software and systems for service operations

A valid driver's license

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within the organization. If you are passionate about providing exceptional customer service and have a background in automotive maintenance and repair, we encourage you to apply for this exciting opportunity.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.

R1485


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