Engineering Information Clerk

1 month ago

Burnaby, British Columbia, Canada City of Burnaby Full time
Engineering Information Clerk

Competition No: 2024-EIC

Duration:
- Auxiliary

Salary:
- $30.70 per hour + 12% in lieu of benefits

Location:
- City Hall

Hours of Work:
- As this is an auxiliary position, hours and shifts can vary depending on operational requirements, and are scheduled on an as needed basis.
- Typical shifts in this position will be Monday to Friday between the hours of 8:30 AM and 4:30 PM.

The main aim of the City of Burnaby and its employees is to consistently deliver top-notch service and solutions to our community. With this objective in mind, we recruit individuals who possess the same enthusiasm, those with the ambition and determination to develop alongside and contribute to our already outstanding team. People like you.

If you have a strong passion for engineering and customer service, then this role is ideal for you. An Engineering Information Clerk is tasked with handling inquiries from both internal municipal networks and the general public, in addition to issuing permits and collecting fees in various areas including sewer, water, design, environmental, traffic, inspection, and more. This position plays a crucial role in the success of the Engineering department by compiling records of utilities such as sanitary and storm sewers, water supply lines, natural gas lines, pipelines, underground electric lines, and service lines while liaising with Municipal Superintendents and Forepersons, building plan checkers, architects, and others. The Engineering Information Clerk will also be involved in updating filing systems for different types of information using databases or spreadsheets, drafting routine correspondence through mail and telephone, and checking plans of properties before final construction. Performs additional tasks as needed.

The ideal candidate should have exceptional customer service skills and a good understanding of filing, recordkeeping, office practices, and procedures. The ability to interact courteously and efficiently with various contacts is crucial, along with the capacity to make independent judgments based on established policies. Successful candidates will have completed Grade 12 along with general office, recordkeeping, and public contact experience, or an equivalent. Some familiarity with Engineering policies and procedures would be advantageous.

Pay Rate:
- $30.70 per hour + 12% in lieu of benefits

At the City of Burnaby, we are dedicated to nurturing an inclusive and diverse workforce that authentically reflects the dynamic community we proudly serve. We consistently embrace diversity and strive to build an inclusive workforce that celebrates the diversity of our community. We warmly invite applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and fair future together.

Copies of relevant professional certificates or degrees will be requested during the interview.

We appreciate all applicants, but only those shortlisted will be contacted.

We are an EQUAL OPPORTUNITY EMPLOYER

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