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Service Advisor

2 months ago

Halifax, Nova Scotia, Canada O'Regan Motors Limited Full time

We're seeking a Service Advisor to join our team at O'Regan's Automotive Group, a leading Mercedes Benz dealership.

As a Service Advisor, you will be responsible for providing exceptional customer service, working closely with customers to understand their vehicle needs and providing personalized solutions.

**Key Responsibilities:**

  • Greet customers in a timely and friendly manner, obtaining vehicle information and documenting customer's vehicle problems accurately.
  • Refer to service history, inspect vehicles, and recommend additional required services.
  • Provide a complete and accurate written cost estimate for labour and parts.
  • Contact customers regarding any changes in the estimate or promised time, explaining cost and time requirements in detail.
  • Maintain high customer satisfaction standards.

**Requirements:**

  • Excellent customer service skills.
  • Computer savvy.
  • Strong rapport builder.
  • Well organized and reliable.
  • Possess a good work ethic and a positive attitude.
  • Automotive service consulting experience is an asset.

**What We Offer:**

  • Job-specific training.
  • Competitive compensation.
  • Comprehensive benefits package.
  • Group RSP matching program.
  • Employee assistance program.

If you're a hard-working professional with excellent customer service skills and good automotive industry knowledge, this could be the perfect opportunity for you.