Manager, Product Management, Credit Cards

3 days ago

Toronto, Ontario, Canada Scotiabank Full time

Job Summary: Lead the development and execution of credit card and unsecured lending acquisition strategies to drive growth and optimize performance.

Tangerine is Canada's leading direct bank, offering flexible and accessible banking options, innovative products, and award-winning Client service. Our employees come to work each day to help Canadians live better lives, making a difference in our communities and our own internal community.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape.

Key Responsibilities:

  • Develop and execute credit card and unsecured lending acquisition strategies to drive growth and optimize performance.
  • Work closely with Product colleagues, Marketing, Analytics, and Risk teams to execute customer growth strategies and identify executional opportunities and challenges.
  • Drive the seamless delivery of high-impact campaigns, partnering with Marketing and Channel teams to deliver omni-channel programs that resonate with clients and optimize acquisition.
  • Regularly review competitive landscape for analysis and insights on products, offers, pricing, and engage with competitive intelligence teams as required to gather relevant information.
  • Support product launches and the development of offer and pricing recommendations.
  • Monitor and review results of fraud logic and risk policy across credit card and unsecured lending product acquisition and work with Fraud Strategy, Credit Risk, Analytics, Operations, EDW, and CRM teams to enhance as required.
  • Regularly review and monitor campaign performance reporting, support acquisition forecasting, and work with Analytics team to enhance as required.
  • Draft business cases and marketing recommendations on product acquisition strategies and tactics by interpreting business and client needs.
  • Draft product content for the business to ensure that the client touch points present the accurate features and benefits of our products.
  • Work closely with inter-departmental teams to assist in implementing recommendations that strengthen product acquisition performance, including product positioning, competitive differentiators, and process improvements.
  • Responsible for understanding and complying with the Regulatory Compliance Framework, including the Anti-Money Laundering/Anti-Terrorist Financing and Sanctions Policy and all AML-related policies, procedures, and controls within the department.

Requirements:

  • Bachelor's Degree required, MBA or other Graduate degree a plus.
  • Minimum 3-5 years of experience in either Sales or Marketing.
  • Strong experience with lending products, processes, and operations.
  • Extensive experience with front-line lending sales and market analysis.
  • Able to work in cross-functional teams on initiatives and projects of varying scope and duration simultaneously.
  • Excellent written and verbal interpersonal skills; ability to convey information clearly and simply at all levels.
  • Strong financial acumen and analytical skills; leveraging data insights to inform business decisions.
  • Strategic business sense.
  • Able to impact and influence internal stakeholders and external partners to drive desired results.
  • Exceptional collaboration, partnership, and relationship management skills demonstrated through previous roles.
  • Proven ability to think strategically.
  • Strong communicator with excellent presentation skills.

What's in it for you?

  • You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success.
  • You will have access to thousands of online and in-person courses to shape your career growth with the support from diverse industry leaders.
  • You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits.
  • You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
  • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

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