Business Systems Support Specialist

1 month ago

Calgary, Alberta, Canada LaPrairie Group Full time

We are seeking a Business Systems Support Specialist to provide technical support, maintenance, and enhancement of business systems in a fast-paced environment.

The LaPrairie Group of Companies is a leading organization in Calgary, Alberta, with a strong focus on customer satisfaction and detail-oriented approach.

The ideal candidate will have a strong understanding of business process improvement and system enhancement, with experience in configuring, customizing, and deploying business systems for optimal performance and user satisfaction.

The Business Systems Support Specialist will work closely with technical and non-technical departments to optimize systems, processes, and daily operations, and will play a key role in executing the IT strategy to digitally transform and optimize all areas of the business.

Key Responsibilities:
  • Provide ongoing support for daily business system issues, keeping a detailed record of the support process, from initial inquiry to resolution.
  • Configure, customize, and deploy business systems to optimize performance and enhance user satisfaction.
  • Build and maintain data analysis, reporting, and business intelligence solutions for stakeholders across all business areas.
  • Lead both in-person and virtual training sessions for groups and individuals.
  • Assist in testing, validating, and reviewing solutions to ensure alignment with business requirements and technical specifications.
  • Collaborate with the development team to test and deploy application updates, ensuring quality standards are met and business operations remain uninterrupted.
  • Support the change management process by communicating updates and conducting training on maintenance, updates, and process changes to business systems.
  • Assist in gathering and documenting business requirements from stakeholders.
  • Develop comprehensive documentation for business, technical, and training purposes, including business requirements, functional specifications, design documents, user manuals, and training videos.
  • Contribute to the continuous improvement of business processes and systems by identifying enhancement opportunities, recommending solutions, and implementing improvements.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent hands-on experience.
  • Relevant certifications in business systems, project management, or IT (e.g., PMP, CBAP, ITIL) are a plus.
  • Minimum of 2-3 years of experience in a role involving business systems support, configuration, and optimization.
  • Commitment to providing direct support to employees and ensuring user satisfaction with business systems.
  • Proficiency in configuring, customizing, and deploying business systems for optimal performance and user satisfaction.
  • Strong understanding of business process improvement and system enhancement.
  • Experience with software testing, validation, quality assurance, and documentation practices, including BRDs, functional specifications, technical designs, test plans, and user manuals.
  • Ability to review and analyze business processes and technical systems to identify areas for improvement and recommend actionable solutions.
  • Strong facilitation skills to ensure clear communication between business stakeholders and technical teams.
  • Experience in gathering and documenting business requirements effectively, collaborating with stakeholders to understand user needs and system objectives.
  • Proficiency in supporting departments with their business intelligence and reporting requirements, including familiarity with business intelligence tools and reporting software.
  • Experience in identifying opportunities to optimize software application use and automate business processes within an organization.
  • Proactive in researching new technologies, tools, and best practices to enhance system performance and user satisfaction.
  • Strong attention to detail, particularly in documentation and quality assurance.
  • Collaborative mindset to work effectively with both technical and non-technical teams.

  • Business Systems Support Specialist

    1 month ago

    Calgary, Alberta, Canada LaPrairie Group Full time

    Business Systems Support SpecialistWe are seeking a highly skilled Business Systems Support Specialist to join our team at the LaPrairie Group of Companies. As a key member of our IT team, you will be responsible for providing technical support, maintenance, and enhancement of our business systems.Key Responsibilities:Technical Support: Provide timely and...

  • Business Systems Support Specialist

    1 month ago

    Calgary, Alberta, Canada LaPrairie Group Full time

    Business Systems Support SpecialistWe are seeking a highly skilled Business Systems Support Specialist to join our team at the LaPrairie Group of Companies. As a key member of our IT team, you will be responsible for providing technical support, maintenance, and enhancement of our business systems.Key Responsibilities:Technical Support: Provide timely and...

  • Business Systems Support Specialist

    1 month ago

    Calgary, Alberta, Canada LaPrairie Group Full time

    Business Systems Support SpecialistWe are seeking a highly skilled Business Systems Support Specialist to join our team at the LaPrairie Group of Companies. As a key member of our IT team, you will be responsible for providing technical support, maintenance, and enhancement of our business systems.Key Responsibilities:Technical Support: Provide timely and...

  • Information Systems Business Solutions Specialist

    1 week ago

    Calgary, Alberta, Canada Nexu Systems Full time

    Job DescriptionNexu Systems is seeking a highly skilled Information Systems Business Solutions Specialist to join our team. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify...

  • Information Systems Business Solutions Specialist

    6 days ago

    Calgary, Alberta, Canada Clientserver Tech Systems Full time

    Job Title: Information Systems Business Solutions SpecialistAbout the Role:We are seeking a highly skilled Information Systems Business Solutions Specialist to join our team at Clientserver Tech Systems. As an Information Systems Business Solutions Specialist, you will be responsible for designing, developing, and implementing information systems business...

  • Information Systems Business Solutions Specialist

    1 week ago

    Calgary, Alberta, Canada Clientserver Tech Systems Full time

    At Clientserver Tech Systems, we are seeking a highly skilled Information Systems Business Solutions Specialist to join our team. The ideal candidate will have a strong background in information systems and business solutions, with experience in designing, developing, and implementing business solutions.The successful candidate will be responsible for...

  • Information Systems Business Solutions Specialist

    2 weeks ago

    Calgary, Alberta, Canada Clientserver Tech Systems Full time

    At Clientserver Tech Systems, we are seeking a highly skilled Information Systems Business Solutions Specialist to join our team. The ideal candidate will have a strong background in designing, developing, and implementing information systems business solutions. Key responsibilities will include assessing physical and technical security risks to data,...

  • Business Systems Specialist

    6 days ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title:Business Systems SpecialistJob Summary:We are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with...

  • Business Systems Specialist

    3 weeks ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with clients to...

  • Business Systems Specialist

    3 weeks ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with clients to...

  • Business Systems Specialist

    3 weeks ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with clients to...

  • Business Systems Specialist

    3 weeks ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with clients to...

  • Information Systems Business Solutions Specialist

    1 week ago

    Calgary, Alberta, Canada Clientserver Tech Systems Full time

    Job DescriptionAt Clientserver Tech Systems, we are seeking a highly skilled Information Systems Business Solutions Specialist to join our team. The successful candidate will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesDesign and develop information...

  • Information Systems Specialist

    2 weeks ago

    Calgary, Alberta, Canada Nexu Systems Full time

    We are seeking a skilled Information Systems Specialist to join our team at Nexu Systems. As an Information Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Confer with clients to identify requirements and provide advice on...

  • Information Systems Specialist

    2 weeks ago

    Calgary, Alberta, Canada Nexu Systems Full time

    Job DescriptionNexu Systems is seeking a highly skilled Information Systems Specialist to join our team. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify requirements and...

  • Business Systems Specialist

    1 week ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job Title:Business Systems SpecialistJob Summary:We are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. The ideal candidate will have a strong background in software development, business process management, and technical requirements documentation.Key Responsibilities:Confer with clients to identify business...

  • Business Systems Specialist

    2 weeks ago

    Calgary, Alberta, Canada Intelbyte Corp Full time

    Job DescriptionWe are seeking a highly skilled Business Systems Specialist to join our team at Intelbyte Corp. As a Business Systems Specialist, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer with clients to identify requirements and...

  • Business Systems Specialist

    4 weeks ago

    Calgary, Alberta, Canada MGK & CO Ltd. Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at MGK & CO Ltd. The successful candidate will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Design and develop information systems...

  • Business Systems Specialist

    4 weeks ago

    Calgary, Alberta, Canada MGK & CO Ltd. Full time

    Job Title: Business Systems SpecialistWe are seeking a highly skilled Business Systems Specialist to join our team at MGK & CO Ltd. The successful candidate will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key Responsibilities:Design and develop information systems...

  • Business Systems Specialist

    2 weeks ago

    Calgary, Alberta, Canada MGK & CO Ltd. Full time

    Job Title: Business Systems SpecialistMGK & CO Ltd. is seeking a highly skilled Business Systems Specialist to join our team. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our organization.Key Responsibilities:Design and develop...