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Technician - Equipment Field Service

2 months ago

Fort St John, Canada Inland Truck & Equipment Full time

Heavy-Duty Equipment Field Technician

Inland Truck & Equipment is a leading provider of heavy-duty truck and equipment sales, service, and parts in North America. We're committed to innovation, teamwork, and community support, making us a great place to work.

This role is located at our sales and service dealership in Fort St. John, BC.

The Opportunity

We're seeking a skilled Heavy-Duty Equipment Field Technician to join our team. As a key member of our service department, you'll travel to customers' locations to repair and maintain heavy-duty equipment, including construction and forestry equipment.

Your Responsibilities

  • Travel to customer locations to repair and maintain heavy-duty equipment
  • Perform work as outlined on repair orders with efficiency and accuracy, in accordance with dealership and factory standards
  • Analyze customers' equipment performance complaints, diagnose causes of malfunctions, and perform repairs
  • Communicate with parts department to obtain needed parts
  • Examine assigned equipment to determine if further safety or service work is required or recommended
  • Document all work performed and recommended on the repair order
  • Test equipment when required
  • Maintain company service truck, ensuring it's kept clean and in good repair
  • Become familiar with and comply with the company's Health & Safety Manual

What We Look For

  • Qualification as a Licensed Heavy Duty Equipment Technician essential, Red Seal Journeyperson preferred
  • Five years related experience and/or training; or equivalent combination of education and experience
  • Basic computer skills to access and utilize required computer systems and tools
  • Ability to proactively problem-solve and think logically
  • Ability to self-manage time and priorities
  • Ability to communicate effectively, both verbally and in writing
  • Must be able to lift a minimum of 25 kgs or 50 lbs
  • Valid driver's license and ability to drive service truck to customer's location
  • Must have the mobility to easily access and egress equipment
  • Must be willing and able to work overtime when required

Compensation and Benefits

The pay range for this position is from $56.50 plus an additional field premium. Our employees receive a generous benefits package, including:

  • Extended medical (including vision)
  • Dental
  • Prescription benefits
  • RRSP with employer matching program
  • Long-term and short-term disability
  • Life insurance and accidental death and dismemberment insurance
  • Paid time off
  • On-going training opportunities
  • Annual tool and boot allowances

Join our team and take the first step towards a rewarding career at Inland Truck & Equipment.