Technical Author
4 weeks ago
Our ambition is to set a standard of excellence in the industry in technical documentation and documentation practice. This is your chance to be a part of that, as a Technical Author.
The role of a Technical AuthorYou'll be part of an engineering team, focused on a specific Canonical product area. You will lead the team effort to create, maintain and improve documentation that serves the needs of the product's users, embracing the principles of the Diátaxis documentation framework You will have a broad impact on - and responsibility for - the quality of the user experience with the product, and will contribute towards the long-term success of the project itself.
As the Technical Author on the team, you will collaborate with software developers, product managers, community members, other documentation authors, information architects, quality assurance engineers and technical support engineers to develop clear documentation for complex technical topics. You'll be part of our effort to establish documentation as a first-class engineering discipline.
You also be a part of Canonical's documentation practice team, that includes all the company's Technical Authors. Here, you'll be amongst other documentation experts, who collaborate to define documentation excellence.
Location: This is a fully remote role, open to candidates across the globe.
What you'll do on a regular basis- Create, maintain and improve software documentation
- Work with engineering team members, to help them make effective documentation contributions
- Influence the development of the product, as an expert user of the product, who has important opinions about its function and design
- Engage with user communities to ensure that our documentation meets their needs
- Encourage and support community engagement in and contribution to documentation
- Help standardise the structure, presentation, style and language of content across products
- Collaborate with documentation peers to advance the state of the art in documentation at Canonical
- Challenge and advance documentation understanding and best-practice, as part of a disciplinary team
- Cares deeply about functional written communication
- Is a technical writer with a programmer's mindset, or a programmer with a record of producing excellent documentation
- Has a record of community engagement, in open-source software, documentation, research or other disciplines
- Is sympathetic to the needs and challenges of open-source software and its communities
- Demonstrates technical curiosity, and is fascinated by software technology and its challenges
- Has demonstrable documentation skills, insight and enthusiasm
- Has experience of software development contexts; is familiar with: Linux, working on the command line, application deployment, system operations, and infrastructure management, Git, documentation markup languages Has excellent written and verbal communication skills
- Holds a BSc/BA degree or equivalent
- Is able to travel twice a year for up to two weeks for events
- Deep technical domain knowledge
- Open-source community leadership and management
- User-experience, interaction or visual design
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering software technology firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employerWe are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#LI-remote
-
Technical Authoring Specialist and Editor
1 week ago
Calgary, Alberta, Canada beBee Professionals Full timeBeBee Professionals is looking for a Technical Authoring Specialist and Editor to join our team in Calgary.The successful candidate will be responsible for creating, editing, and maintaining technical documentation for our products and services. This includes writing, editing, and proofreading technical documents, such as user manuals, installation guides,...
-
Industrial Hygiene Technical Authority
4 weeks ago
Calgary, Alberta, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Industrial Hygiene Technical Authority
1 month ago
Calgary, Alberta, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Safety & Health Technical Authority
4 weeks ago
Calgary, Alberta, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Safety & Health Technical Authority
1 month ago
Calgary, Alberta, Canada TC Energie Full timeDetermined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to...
-
Central Authorization Agent
1 week ago
Calgary, Alberta, Canada Momentum Financial Services Group Full timeMomentum Financial Services is a leading provider of financial services in North America. For 40 years, we've been committed to providing financial solutions that meet the evolving needs of consumers and business owners. Backed by a retail network of over 400 locations, we provide access to cash and related products to help our customers achieve their...
-
Technical Consultant Graduate
1 week ago
Calgary, Alberta, Canada Winchesters Full timeSR&ED Technology Consultant Calgary, AB - hybrid $Our client is a leading Canadian provider of tax services that is going through a period of continued and steady growth. They are looking for a SR&ED (Scientific Research and Experimental Development) Consultant to join with at least some experience in this field. The company offers a flexible hybrid work...
-
Technical Writer
1 week ago
Calgary, Alberta, Canada ServiceTitan Full timeReady to be a Titan?As a Technical Writer at ServiceTitan, you'll be supporting our commercial and construction customers through engaging and effective documentation, including release notes, training content, and supporting documentation for new features, product improvements, and other customer-facing needs. You'll collaborate with other writers,...
-
Site Superintendent
1 week ago
Calgary, Alberta, Canada Modern Technical Staffing Inc. Full timeSite Superintendent Our client is a well-established construction contractor with 25+ years of experience. They are currently looking for a Site Superintendent to join their team. This role is an integral member of the project team, primarily being the main point of contact on site. Main responsibilities include directing, planning, and coordinating the...
-
Senior Analyst, Technical Support
1 week ago
Calgary, Alberta, Canada Blackline Safety Full timeOur fast-growing company is currently hiring a Senior Technical Analyst to join our dynamic and collaborative Technical Support team. As a Senior Technical Analyst, you will play a crucial role in resolving complex technical issues and providing innovative solutions to our customers.Who you are You believe in a customer-focused company and want to be part of...
-
IT Technical Analyst
1 week ago
Calgary, Alberta, Canada CB Canada Full timeRef ID: Classification: Business AnalystCompensation: DOERobert Half is currently recruiting for an experienced IT Technical Analyst to fulfill a temporary/contract role. As the successful Candidate for this role, your primary focus will be working within the project team to plan design develop and implement comprehensive business solutions in response to...
-
Site Superintendent
1 week ago
Calgary, Alberta, Canada Modern Technical Staffing Inc. Full timeSite SuperintendentOur client is a well-established construction contractor with 25+ years of experience. They are currently looking for a Site Superintendent to join their team.This role is an integral member of the project team, primarily being the main point of contact on site. Main responsibilities include directing, planning, and coordinating the...
-
Sr Business Analyst
1 week ago
Calgary, Alberta, Canada Tundra Technical Solutions Inc. Full timeOur client is a Canadian multinational energy company. They focus on transportation, distribution, and generation of energy, primarily in North America. They have a long history in the responsible development and reliable and safe operation of North American energy infrastructure. They are one of the continent's largest providers of energy storage and...
-
Technical Support Analyst
1 week ago
Calgary, Alberta, Canada Forge Performance Group Full timeForge Performance Group is a Recruitment & Talent Management solutions team located in Calgary, AB. We are dedicated to connecting our clients with highly skilled professionals well-matched to their unique hiring needs, culture, and goals. This opportunity is posted on behalf of our client: Blackline Safety. Description Blackline Safety's Technical...
-
Technical Leader
1 week ago
Calgary, Alberta, Canada Alberta Innovates Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Alberta Innovates is seeking a Team Lead, Grants Administration to lead the development and operationalization of grants administration processes across the organization and address unique program requirements when required. The successful incumbent will be responsible...
-
Business Analyst
1 week ago
Calgary, Alberta, Canada Tundra Technical Solutions Inc. Full timeOur client is a Canadian multinational energy company. They focus on transportation, distribution, and generation of energy, primarily in North America. They have a long history in the responsible development and reliable and safe operation of North American energy infrastructure. They are one of the continent's largest providers of energy storage and...
-
SAP HANA Technical Project Manager
1 week ago
Calgary, Alberta, Canada Addmore Group Full timeCalling all passionate individuals ready to cultivate their career in Agriculture This dynamic industry offers not only a chance to work with nature but also presents unparalleled opportunities for growth and innovation. From sustainable farming practices to cutting-edge technology shaping the future of food production, the impact of Agriculture on society...
-
Technical Sales Representative
1 week ago
Calgary, Alberta, Canada Air Liquide Full timeCompany presentationAt VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's leading provider of sleep apnea tests, treatments and home...
-
Technical Supervisor, Claims
1 week ago
Calgary, Alberta, Canada Co-operators Full timeCompany: CGIC Department: Claims Employment Type: Regular Full-Time Work Model: Remote Language: English required, French is an asset. The Opportunity: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we...
-
Senior Technical Writer, Customer Education
1 week ago
Calgary, Alberta, Canada CLIO Full timeWhat your team does: Our Customer Education department is a relatively new team in the Customer Success organization, and we are on a mission to build and scale a department that is both human and high-performing. Our CEd team is here to empower our customers to do their best work through just-in-time onboarding, building best practices, training,...