PRO & Tool rental Departement Supervisor (Bilingual)

2 weeks ago

SaintConstant, Quebec, Canada Home Depot Full time

Position Purpose:
Department Supervisors customarily works a flexible schedule, requiring both daytime and evening availability and shifts could be scheduled on any day of the week. In addition to being familiar with and able to perform the functions of the majority of other store positions, a Department Supervisor must be able to perform the tasks and responsibilities as outlined in this job description.

Position Responsibilities:

We're looking for the type of associates who can tap into their inner orange by:

  • Leading by example in consistently demonstrating Customer FIRST behaviours and promoting positive Associate morale
  • Investigating, resolving and escalating customer issues as appropriate
  • Walking Department from the Customer Experience perspective daily, ensuring Grand Opening Day readiness, ad execution (per Playbook) and flyer readiness
  • Ensuring all Home Depot Standard Operating Procedures and policies in the Code of Conduct are communicated and adhered to by Associates.
  • Supervising Associates and work activity within department(s) of responsibility, including ensuring appropriate departmental staffing levels to meet business needs
  • Managing Associate performance through communication of responsibilities and goals, rewarding and recognition, documenting and evaluating performance, providing informal and formal performance-based feedback, completing Associate Reviews and Performance Appraisals and providing appropriate follow up
  • Developing Associate talent by providing input to Assistant Store Manager (ASM), Store Manager (SM) and Human Resources Manager (HRM) regarding promotion, performance appraisal and/or professional development of Associates in department and conducting interviews for applicants
  • Providing Associates with the training, information, tools, coaching, guidance, encouragement and recognition needed to meet expectations and/or take on higher levels of responsibility within store
  • Providing floor coverage in department and during power hours
  • Developing and maintain strong business partnerships with internal and external partners to ensure that merchandise is optimally staged, ordering issues are promptly addressed, etc.
  • Communicating store sales, event and promotional activity (Monthly Playbook) through Rallies, regular department meetings a communication binder
  • Reviewing and reconcile sales, inventory and other reports as they relate to Key Performance Indicators for assigned department in order to maintain profitability, identify trends, define problems and develop and implement appropriate actions.
  • Stocking shelves to achieve 100% in-stock and overhead organizational plans, maintain aisle cleanliness and shoppability and signage in coordination with internal partners
  • Manager ordering where applicable
  • Managing minor resets and cross merchandising as necessary (including wing-stacks, chip-clips and displays), and ensuring planogram adherence
  • Preparing for yearly inventory
  • Ensuring that all Safety and Asset Protection standards and protocols are clearly communicated and followed, training is completed, proper PPE is available and used, and ensure a safe and clean working and shopping environment is maintained and Associates are held accountable to address unsafe work or customer practices
  • May be asked to represent the store as a key carrying/manager-on-duty (e.g., opening and closing store, signing for deliveries and price reductions, handling store level complaints in person or over phone)

Experience/Knowledge Required:

The kind of orange we're looking for will possess:

  • Minimum time in position and performance management code requirements of V2 (or P3 in previous system)
  • Ability to work a flexible shifts
  • Excellent communication skills and customer service skills
  • Excellent decision making ability and problem solving skills
  • 1 to 2 years experience as a supervisor

  • Gérant de rayon OMNI

    1 week ago

    Saint-Eustache, Quebec, Canada Walmart Canada Full time

    Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer's shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically...

  • Gérant de rayon OMNI

    1 week ago

    Saint-Léonard, Quebec, Canada Walmart Canada Full time

    Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer's shopping needs. This will be accomplished by contributing to the overall processes for Online Grocery and processes directly and through follow-up with OMNI Associates. This Associate will function as part of a team to strategically...

  • Documentation Specialist in Engineering

    3 weeks ago

    Saint-Bruno, Quebec, Canada Alstom Full time

    Req ID:453168 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Accounting and Procurement Technician

    1 month ago

    Mont-Saint-Hilaire, Quebec, Canada BBA inc. Full time

    Type of position: RegularAn overview of your future role at BBAAs a member of the Finance and Accounting department, you'll be required to:Process purchase order requests.Create purchase orders in the enterprise resource planning (ERP) software and send them to suppliers.Ensure the firm's various projects are properly charged.Follow up on open purchase...

  • Electrical Engineer, Team Leader

    2 weeks ago

    Mont-Saint-Hilaire, Quebec, Canada BBA Consultants Full time

    Working for BBA means being part of a team of talented people who have the passion to succeed and the drive to excel in order to provide first-class service to clients. Recognized for its extensive field experience and cutting-edge expertise, BBA has been delivering a comprehensive range of consulting engineering services for 40 years, from studies and...

  • Marketing and Communication Manager

    2 weeks ago

    Saint-Léonard, Quebec, Canada Randstad Canada Full time

    A leader in the distribution and marketing of automotive parts, tools and equipment for the automotive aftermarket in Eastern Canada is seeking a bilingual French Marketing and Communications Manager -English to join the team in East Montreal.Under the supervision and collaboration of the Marketing and e-Commerce Director, the MANAGER, MARKETING AND...

  • Customer Service Representative

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Expert en sinistre, support aux opérations

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Financial Corporation Full time

    Our employees are at the core of what we do best: helping people, businesses, and society to move forward in good times and to be resilient in tough times. By joining our team, you will contribute to these efforts alongside experienced and passionate individuals. Immerse yourself in an environment where you will have the necessary resources to learn and...

  • Senior Security Advisor, Data Protection

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Accounting specialist, financial transactions

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are central to our mission of fostering prosperity and resilience. Joining our team means being part of a dedicated community of professionals who bring this purpose to life.Encouraged to learn and develop, you will be appreciated for your uniqueness in an environment that values diversity. We are committed to supporting you in reaching your...

  • Développeur d'applications généralistes Java/Angular(Full stack)

    2 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • S&I FP&A Manager

    3 weeks ago

    Saint-Bruno, Quebec, Canada Alstom Full time

    Req ID:435703 Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility...

  • Conseiller technique TI I

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Manager, IT Incident Management

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Senior Advisor, Cyberdefense

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...

  • Paymaster

    2 weeks ago

    Mont-Saint-Hilaire, Quebec, Canada BBA inc. Full time

    Type of position: Regular As a member of the Finance and Accounting department, your role will be to coach and support employees to ensure that payroll information is processed and produced efficiently and accurately. You'll also be involved in implementing best practices in payroll management. An overview of your future role at BBAServe as a resource for...

  • Associate Claims, Seasonal

    5 days ago

    Saint-Lambert-de-Lauzon, Quebec, Canada Bell Full time

    Req Id: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell...

  • Associate Claims, Seasonal

    5 days ago

    Saint-Lambert-de-Lauzon, Quebec, Canada Bell Full time

    Req Id: At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell...

  • Junior Engineer or Technician, Networks and Industrial Telecommunications

    1 month ago

    Mont-Saint-Hilaire, Quebec, Canada BBA inc. Full time

    Type of position: RegularWith us, you'll get the opportunity to...Design, install and maintain IT/OT infrastructures (networks, servers, virtualization, wireless);Identify client needs for new business opportunities or ongoing projects;Define the scope of projects and draft proposals;Serve as a technical reference on the team;Prepare blog articles, technical...

  • Manager, Technology and Shared Services

    5 days ago

    Saint-Hyacinthe, Quebec, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have...