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Co-Manager - Store Operations
2 months ago
We are seeking a highly skilled and experienced Co-Manager to join our team at Walmart Canada. As a key member of our store management team, you will be responsible for driving profitable sales, leading a team of associates, and ensuring exceptional customer service.
Key Responsibilities- Sales and Profitability: Drive profitable sales through achievement of sales and profit goals, budget management, and sales forecasts. Analyze sales/financial reports, economic trends, and community needs to identify and respond to market changes while controlling expenditures.
- Operational Planning: Create operational plans with the support of the Store Manager, prioritize tasks, delegate responsibilities, and provide clear direction to Managers and Associates. Ensure optimal store conditions through effective merchandise presentation, accurate and competitive pricing, and store standards within Company policies and guidelines.
- Asset Protection and Safety: Execute and monitor asset protection and safety controls, maintain quality assurance standards, and oversee safety and operational reviews. Ensure compliance with Walmart policies and procedures and established safety, security, sales, financial, and record-keeping procedures and practices.
- Customer Service: Serve customers as an ambassador for the store by greeting customers, seeking their feedback, and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience.
- Community Involvement: Support store initiatives to serve the community by participating in and supporting community events and developing relationships with key community groups.
- Leadership and Development: Lead and develop Assistant Managers, drive engagement, recognize and reward accomplishments, and provide opportunities for professional growth. Identify high-potential associates and provide training and development to increase capability.
- Performance Management: Demonstrate Company values by holding Assistant Managers accountable through timely, honest, specific, and respectful performance feedback and corrective action. Build and manage relationships with supporting functions within the store and district.
- Adaptability and Innovation: Adapt to constant changes in the technological landscape of the retail environment. Oversee the effective implementation of digital applications in the store and handle the training of the management team with respect to new OMNI processes and customers' requirements.
Outlined below are the required minimum qualifications for this position.