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Director, Legal Claims
3 weeks ago
Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.
Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d'être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C'est notre promesse aux employés.
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Poursuivez votre lecture pour découvrir comment vous pouvez façonner l'avenir, réussir en équipe et évoluer avec nous.
À propos du poste
As the Director of Legal Claims, you will be a key member of the Ontario Legal Claims management team. You will lead a group of Legal Managers and will be one of the Directors responsible for managing the operations of the Legal Claims department in Toronto. You will report to the Vice President, Legal Claims, Ontario and work out of the Toronto office.
- Your core values are a great fit with ours: Respect, Integrity, Excellence, Being Customer-Driven & Generosity.
- You can use your experience, expertise, and passion to inspire your team to exceed standards.
- Your experience in insurance defence litigation will contribute to the team's success.
- You create an engaging, inclusive, supportive, and positive environment along the way.
- You'll work collaboratively with the Legal Claims leaders to ensure quality file handling.
- You have experience handling Legal Claims and can help us transform the client experience.
- You're at ease with digital tools and processes.
- You can use data to help evaluate performance and propose innovative solutions.
- Y ou're a great communicator; whether it's a phone call or a presentation, you can do it all and adapt your approach to your audience.
- You are curious, adaptable and an industrious person.
- You're able to problem-solve, have experience driving or collaborating actively in project improvement initiatives and associated change management.
This role will offer you the chance to:
- Build relationships with Senior Executives and, as an active member of critical strategic projects, influence their decision-making.
- Grow Intact's talent and leadership pipeline through your thoughtful and effective approach to employee career development, performance management, and mentorship.
- Directly contribute to Intact's operational excellence via projects that will transform how we do business.
You'll also handle many key responsibilities:
- Contribute to the establishment of objectives included in the business plan and implement approaches to achieve regional legal claims goals in line with business strategies and the organization's financial, material and human resources.
- Ensure a high level of employee engagement by continually monitoring overall engagement and creating and executing engagement action plans.
- Develop strategies for controlling indemnity and ALAE & ULAE.
- Assess and address workforce planning needs to maintain service levels and productivity benchmarks.
- Prepare and follow up on operational budgets by setting expense ceilings in line with goals to reach.
- Responsible for monitoring, analyzing, and managing key performance indicators relating to productivity.
- Be a liaison for key corporate stakeholders in various departments including National Claims, Finance and Actuarial.
- Build a collaborative approach and savvy business strategy that is aligned with Intact's priorities and promotes great relationships within Claims and Legal Claims.
- Focus on achieving KPI objectives.
- Oversee and audit internal litigation activities and align with best practices and professional standards.
- Build a plan to identify trends in the legal environment.
- Communicate national policies and procedures to the legal team.
Qualifications
- LL. B or J.D. degree
- Member in good standing of the Law Society of Ontario
- Minimum 8 years of insurance litigation experience preferred or equivalent relevant experience
- Minimum 5 years of legal management experience preferred or equivalent relevant experience
- Proven project management skills, where you have planned, led, and successfully rolled out projects.
- Experience implementing and driving change by encouraging innovative thinking and changes in an operation.
- Experience in managing people leaders and inspiring a team towards a common goal.
- Experience in establishing and measuring performance, giving open and honest feedback and supporting employee engagement - and ensuring your team leaders do the same.
- You are an inspiring leader who cares for people; is open and honest; takes accountability; and can drive change.
- Positive attitude while adapting to changing priorities and taking ownership of work.
- Self-starter with the ability to work independently under minimal supervision.
- Proven experience with successful change management initiatives.
This posting closes on May 3, 2024
Ce que nous offrons
En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe :
- Un régime complet d'avantages financiers qui reconnaît vos succès
- Un régime d'achat d'actions des employés parmi les meilleurs de l'industrie, avec une cotisation de contrepartie correspondant à 50% des actions nettes achetées
- Un régime de retraite et d'avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d'apprentissage dynamique en milieu de travail, offrant des parcours d'apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d'action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant
Égalité d'accès à l'emploi
Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.
Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n'hésitez pas à nous le dire quand nous vous ferons part d'une possibilité d'emploi. Nous travaillerons avec vous pour répondre à vos besoins.
Cliquer ici pour d'autres informations importantes sur le processus d'embauche , y compris la vérification des antécédents, les candidats internes et le droit de travailler au Canada.
Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.
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