Manager, Legal Services

1 week ago

Toronto, Ontario, Canada Legal Aid Ontario Full time

Company Bio
Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job.

It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.


If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.


Primary function


This position is accountable to the Director General (DG) and will manage employees and oversee operations of the Family Duty Counsel program at the Ontario Court of Justice at 47 Sheppard Ave.

E., Toronto.

This position will be governed by LAO's organization wide hybrid work policy. While the position is designated flexible hybrid, the manager, legal services will be expected to work regularly in person.

Home Location:
Ontario Court of Justice - 47 Sheppard Ave. E, Toronto
Secondary and Tertiary Location(s): Provincial Office and any place duty counsel services are provided in Toronto

Reports to:
Director General - Toronto

Key accountabilities

  • Inspire, motivate and mentor staff to ensure that clients are receiving high quality legal services in an effective and efficient manner
  • Manage staff, ensuring effective staff hiring, development, deployment and performance management
  • Implement new and existing LAO initiatives including changes to duty counsel services, LAO Vulnerable Client Strategies, etc.
  • Work collaboratively with district and regional colleagues to ensure client service is provided effectively at all Toronto locations where family duty counsel services are provided
  • Act as liaison between LAO, the Judiciary, the Ministry of the Attorney General and the private bar
  • Support the Director General to effectively implement Panel Management in the District
  • Work collaboratively with other LAO departments as well as external stakeholders to address any issues or concerns that may impact client service
  • Oversee departmental budget
  • Contribute to the development of strategic/ business plans
  • Support employee engagement; Occupational Health and Safety; Equity, Diversity and Inclusion; and other corporate initiatives
  • Other duties as required which may include direct client service

Required skills & experience

  • Law degree and a member in good standing with the Law Society of Ontario
  • Demonstrated experience in the area of family law, including child protection law
  • Strong leadership skills coupled with demonstrated commitment to client service
  • Proven experience as an effective people manager
  • Proven experience in managing financial and administrative functions and in directing and developing both professional and administrative staff
  • Strong consultation, facilitation, mediation, conflict resolution and negotiation skills
  • Experience in leading or managing change
  • Analytical and strategic thinking skills
  • Creative problem solving abilities
  • Knowledge of the LASA 2020 and Rules & Regulations and an appreciation and understanding for LAO's service model.
  • Experience managing in a unionized environment is an asset
  • Training or advocacy experience in relation to mental health issues.
  • Knowledge of the broad range of legal aid services, including those provided by Clinics, Student Legal Aid Services Societies, Pro Bono Students Canada and other social justice agencies.
  • Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint, Divorcemate and Legal Files Access.
  • French language skills are preferred.
Already have an Njoyn account? Just sign in and select "my jobs" to apply.

Equity Statement


Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO.

LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.


We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff.

All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.

  • Financial Services Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Financial Services Legal AssistantJob #: 16433Job Type: Full time, permanentLocation: TorontoSalary: $65,000Benefits: Remote Hybrid Client ProfileOur client, a reputable Toronto firm is currently looking for a Financial Services Legal Assistant. An International Corporate Law Firm specializing in business law.Office conveniently located in Toronto's...

  • Financial Services Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time $65,000

    Job Title : Financial Services Legal AssistantJob #: 16433Job Type: Full time, permanentLocation: TorontoSalary: $65,000Benefits: Excellent benefitsRemote Flexibility: Remote HybridClient ProfileOur client, a reputable Toronto firm is currently looking for a Financial Services Legal Assistant. This firm has an excellent culture and a lot of career...

  • Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time $70,000

    Job Title: Labour Legal Assistant Job #: 16521Job Type: Full time, permanent Remote Flexibility: Hybrid Remote Flexibility Our client, a reputable Toronto firm is currently looking for a Labour Legal Assistant. Leading Toronto law firm specializing in Labour, Employment and Criminal Defence Law. Office space conveniently located in Downtown Toronto...

  • Legal Counsel

    15 hours ago

    Toronto, Ontario, Canada Legal Aid Ontario Full time

    Legal Aid Ontario (LAO) is a statutory corporation mandated to provide effective and high-quality legal aid services throughout Ontario in a client-focused and accountable manner while ensuring value for money. LAO's General Counsel Office (GCO) is looking for exceptional, adaptable corporate lawyers to join our Business Law team as Legal Counsel. If you are...

  • Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time $80,000 - $120,000

    Job Title: Senior Corporate Law Clerk Job #: 16557Job Type: Full-time, permanent Remote Flexibility: Hybrid Remote Flexibility Our client, an asset management company, is currently looking for a Senior Corporate Law Clerk. This company has an excellent culture and a lot of career development opportunities. Review and/or draft a variety of standard...

  • Legal Administrative Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Trademark Legal Administrative AssistantJob #: 16596Job Type: Full time, permanentLocation: TorontoSalary: $75,000Benefits: Hybrid remote flexibility Client ProfileOur client, a leading international firm is currently looking for a Trademark Assistant. Multi-service international law firm with offices in 19 cities.- Numerous Canadian lawyers in the firm have...

  • Litigation Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Litigation Legal AssistantJob #: 16558Job Type: Full Time, PermanentLocation: TorontoSalary: $77,500Benefits: Full benefits from the start dateRemote Flexibility: Hybrid Remote FlexibilityClient ProfileOur client, a respected law firm, is seeking a Litigation Legal Assistant. This firm offers a great culture and numerous opportunities for career...

  • Labour Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Labour Legal Assistant Job #: 16521 Job Type: Full time, permanent Location: Toronto Salary: $70,000 Benefits: Excellent benefits Remote Flexibility: Hybrid Remote Flexibility Client Profile: Our client, a reputable Toronto firm is currently looking for a Labour Legal Assistant. This firm has an excellent culture and a lot of career...

  • Labour Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Labour Legal AssistantJob #: 16521Job Type: Full-time, permanentLocation: TorontoSalary: $70,000Benefits: Excellent benefitsRemote Flexibility: AvailableClient Profile:Our client, a reputable Toronto firm, is currently seeking a Labour Legal Assistant. This firm boasts a strong culture and provides numerous opportunities for career advancement....

  • Labour Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Labour Legal AssistantJob #: 16521Job Type: Full time, permanentLocation: TorontoSalary: $70,000Benefits: Excellent benefitsRemote Flexibility: Hybrid Remote FlexibilityClient Profile:Our client, a reputable Toronto firm is currently looking for a Labour Legal Assistant. This firm has an excellent culture and a lot of career development...

  • Legal Aid Worker

    1 week ago

    Toronto, Ontario, Canada Legal Aid Ontario Full time

    Company BioLegal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are...

  • Legal Aid Worker

    1 week ago

    Toronto, Ontario, Canada Legal Aid Ontario Full time

    Company BioLegal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are...

  • Legal Aid Worker

    1 week ago

    Toronto, Ontario, Canada Legal Aid Ontario Full time

    Company BioLegal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are...

  • Insurance Defence Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Insurance Defence Legal AssistantJob #: 16582Job Type: Full time, permanentLocation: TorontoSalary: $58,000Remote Flexibility: Hybrid Remote Flexibility Client ProfileOur client, a reputable Toronto firm is currently looking for Insurance Defence Legal Assistant. This firm has an excellent culture and a lot of career development opportunities. -...

  • Legal Aid Worker

    1 week ago

    Toronto, Ontario, Canada Legal Aid Ontario Full time

    Company BioLegal Aid Ontario employees are committed to making a difference in the lives of our clients.As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.If you are...

  • Insurance Defence Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Insurance Defence Legal AssistantJob #: 16582Job Type: Full time, permanentLocation: TorontoSalary: $58,000Remote Flexibility: Hybrid Remote FlexibilityClient ProfileOur client, a reputable Toronto firm is currently looking for Insurance Defence Legal Assistant. This firm has an excellent culture and a lot of career development opportunities. Full...

  • Trademarks Legal Administrative Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Trademark Legal Administrative AssistantJob #: 16596Job Type: Full time, permanentLocation: TorontoSalary: $75,000Benefits: Excellent benefitsRemote Flexibility: Hybrid remote flexibility Client ProfileOur client, a leading international firm is currently looking for a Trademark Assistant. This firm has an excellent culture and a lot of career...

  • Trademarks Legal Administrative Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time

    Job Title: Trademark Legal Administrative Assistant Job #: 16596 Job Type: Full time, permanent Location: Toronto Salary: $75,000 Benefits: Excellent benefits Remote Flexibility: Hybrid remote flexibility Client Profile Our client, a leading international firm is currently looking for a Trademark Assistant. This firm has an excellent culture and a...

  • Labour/Litigation Legal Assistant

    1 week ago

    Toronto, Ontario, Canada Kent Legal Full time $70,000

    Job Title : Senior IP Litigation Assistant Job #: 16508Job Type: Full time, permanent Remote Flexibility: Hybrid Remote Flexibility Our client, a reputable Toronto firm is currently looking for a Senior IP Litigation Assistant. Large scale multi-service law firm specializing in a wide range of practices. Office space conveniently located in Downtown...

  • Director of Legal Services

    1 week ago

    Toronto, Ontario, Canada Anishinabek Employment & Training Services Full time

    Nishnawbe-Aski Legal Services Corporation Nishnawbe-Aski Legal Services Corporation is presently recruiting for a DIRECTOR OF LEGAL SERVICES Thunder Bay, ON Nishnawbe-Aski Legal Services Corporation (NALSC) is seeking a highly motivated individual to take on the position of Director of Legal Services. The Director of Legal Services is based in Thunder...