Team Lead

4 hours ago

Thunder Bay, Ontario, Canada Roots Full time
Job Title: Team Lead

We are seeking a highly motivated and experienced Team Lead to join our team at Roots Corporation. As a Team Lead, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.

Key Responsibilities:
  • Lead a team of sales associates to achieve sales goals and provide exceptional customer service
  • Assist in the operational functions of the store, including inventory management and visual merchandising
  • Model desired selling and customer service behaviors at all times to promote a positive in-store experience
  • Collaborate with store management to execute action plans that optimize results and ensure effective execution of all store operational activities
  • Contribute ideas and solutions to the leadership team that results in increased productivity and improved operations of the store
Requirements:
  • 1+ years related experience in a retail apparel environment, luxury retail experience is a plus
  • Proven ability to successfully lead a sales team and viewed as a leader among peers
  • Proven experience with POS management, daily banking procedures, and submitting timely reports
  • Strong organization, and problem-solving skills
  • Passion for upholding an exceptional customer experience
  • Collaborate with others, yet be self-motivated
  • Available for varied weekly shifts, including weekends, closing, and holidays
What We Offer:
  • A culture that fosters inclusion and respect
  • A commitment to providing accessible employment practices
  • A competitive hourly rate
  • A comprehensive benefits package

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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