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Employment Consultant
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Kelowna, British Columbia, Canada WCG International Consultants Ltd. Full time{"title": "Employment Consultant", "description": "About the RoleAs an Employment Consultant with WCG International Consultants Ltd., you will play a vital role in supporting clients in achieving their employment goals. This position requires a strong customer service focus, excellent communication skills, and the ability to motivate and support clients...
Employment Resource Advisor
2 months ago
We are seeking a highly motivated and experienced Employment Resource Advisor/Junior Employment Consultant to join our team at WCG International Consultants Ltd. in Westbank, BC. As a key member of our team, you will provide exceptional support to clients in achieving sustainable employment.
Key Responsibilities- Assist clients with initial eligibility determination, identity verification, and sign-in processes
- Remind clients of appointments via phone calls
- Conduct Client Needs Assessments to develop individualized action plans
- Collaborate with clients to update and revise action plans as needed
- Manage client case files in the primary information system (ICM)
- Monitor client progress, verify engagement, and ensure documentation requirements are met
- Coordinate client services and financial supports with other organizations
- Provide welcoming, safe, and professional services while protecting client privacy
- Stay up-to-date on employment programs and funding sources
- Participate in community and employer events
- Research and identify employers and sector opportunities for clients
- Demonstrated experience in customer service, coaching, and working with individuals with complex barriers
- Successful track record helping clients overcome barriers to meet goals and targets
- Knowledge of the local labour market, community resources, government programs, job search techniques, and career development
- Solid understanding of confidentiality and professional codes of conduct
- Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred
- Computer literacy, including Microsoft Office Suite
- Ability to work Monday to Friday in Centre and flexibility to work in different locations
- Competitive salary of $52,333 per year
- Comprehensive and flexible health and dental benefits
- RRSP Matching program of 1.5% base earnings
- Ongoing learning and development opportunities
- Generous time-off policies promoting work/life balance
- A diverse and inclusive workplace with high employee engagement and teamwork
- The opportunity to make a difference in the lives of clients
WCG International Consultants Ltd. is committed to providing an accessible, barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.
