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Manager, Ecommerce Operations

3 months ago

Laval, Quebec, Canada FGL Sports Full time

What you'll do

We're looking for a visionary with a passion for eCommerce to drive sales and business for Sports Experts, Atmosphere and Trio Hockey. This position involves managing a multidisciplinary team, creating inspirational digital experiences, UX/UI optimization, SEO optimization, content creation, photo studio management and more. We're looking for a candidate who cares about the well-being of our employees, in order to foster an efficient yet pleasant work environment.

If you're passionate about e-commerce, content creation and marketing, this role is for you We're looking for a dynamic team player, good communicator, autonomous with an excellent ability to manage priorities.

  • Develop the annual online marketing strategic plan in line with the company's overall mission to optimize online sales.
  • Monitor and oversee all aspects of the company's online business on a daily basis.
  • Develop Web content creation strategies in collaboration with the marketing department.
  • Analyze on a weekly basis key performance indicators for traffic, conversion, revenue and act if tactics are required for optimization.
  • Ensure marketing initiatives are properly marketed and executed.
  • Develop growth and conversion tactics.
  • Ensure proper supervision of the various teams.
  • Supervise the production of various eCommerce shoots.
  • Remain attentive to problems reported by customers and the internal network and resolve them with the help of the various parties involved.

What you bring

  • B.A.A. in business administration (or other related field)
  • Excellent knowledge of the retail industry
  • Mastery of Hotjar, Google Analytics, Google Data Studio, CMS, PIM
  • Excellent knowledge of Excel
  • Experience in annual planning and budget management
  • Ability to illustrate and ensure proper follow-up of implemented processes
  • Bilingual (French and English)
  • Ability to adapt quickly
  • Demonstrate autonomy and leadership
  • Excellent interpersonal skills
  • Cartesian, orderly and structured
  • Enjoy teamwork and team management
  • Positive work attitude
  • Attention to detail
  • Ability to work under pressure and work on several files at the same time
  • Use a pedagogical approach in explanations
  • Analytical and planning skills
  • Willingness to optimize technological tools and work processes
  • Motivated by the achievement of objectives

#LI-MM2

About Us

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.