Operations Manager

1 month ago


Laval, Quebec, Canada Groupe Robert Full time
Operations Supervisor Role

Groupe Robert is seeking a skilled Operations Supervisor to join our team. As a key member of our distribution center, you will be responsible for ensuring a safe work environment, managing personnel, and driving continuous improvement.

Key Responsibilities:
  • Ensure a safe and healthy work environment for all employees.
  • Manage and develop personnel under your supervision, focusing on their growth and development.
  • Identify and implement key performance indicators (KPIs) to measure and improve operations.
  • Collaborate with the Distribution Center Area Manager to achieve business objectives.
  • Provide exceptional customer service and maintain a high level of satisfaction.
  • Develop and maintain a positive working climate and relationships with employees and stakeholders.
  • Conduct annual employee appraisals and provide coaching and mentoring.
  • Ensure compliance with company policies, procedures, and ISO standards.
Requirements:
  • Professional training in logistics, operations management, or a related field.
  • 3-5 years of experience in personnel supervision, preferably in a unionized environment.
  • Excellent communication and leadership skills, with fluency in written and spoken French and English.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong organizational and time management skills.
Groupe Robert Offers:
  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including group insurance and fringe benefits.
  • Access to cutting-edge technology and systems.
  • A safe and inclusive work environment.

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