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Office Clerk

2 months ago

Paradise Valley, Canada STJO ADESA St. John's Full time
Job Title: Office Clerk

Join our team as an Office Clerk and contribute to delivering exceptional customer experiences in a dynamic and innovative environment.

About Us

At OPENLANE, we empower our customers to succeed by providing a seamless and efficient wholesale experience.

Our Values
  • Driven Waybuilders: We pursue challenges that inspire us to build, create, and innovate.
  • Relentless Curiosity: We seek to understand and improve our customers' experience.
  • Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.
  • Fearless Ownership: We deliver what we promise and learn along the way.
What We Offer
  • Competitive compensation package
  • Employer-paid medical, dental, and vision benefits
  • Immediately vested RRSP with company match
  • Paid vacation, float, and care time
  • Employer-paid short-term disability, life insurance, and accidental death and dismemberment (AD&D)
  • Long-term disability
  • Robust employee assistance program
  • Employer-paid volunteer day
  • Tuition reimbursement for eligible programs
  • Stock options at a discounted rate after 6 months of continuous employment
  • Opportunities to expand your skill set and share your knowledge across a global organization
  • Company culture of internal promotions, diverse career paths, and rapid advancement
Job Description

We are seeking an Office Clerk with experience in customer service and general office administration to join our close-knit administrative team.

Responsibilities
  • Provide exceptional customer service by responding quickly and following through with requests
  • Support front office operations, including greeting customers, responding to incoming calls, taking payments, and general inquiries
  • Ensure customer satisfaction by communicating with customers and resolving issues in a timely manner
  • Coordinate administrative tasks, including dealer registration, title management, and eBusiness processes
  • Perform moderately complex clerical and numerical processing activities
  • Generate and prepare reports by gathering data from computerized systems
  • Enter new data in an accurate and timely manner, including vehicle information, registrations, and other documents
  • Support other administrative tasks, including sale day functions, as required
Requirements
  • High school diploma or equivalent experience/education
  • 1-2 years of related experience in an administrative capacity
  • Tech-savvy and comfortable using Google Suite
  • Strong customer service and communication skills
  • Excellent organizational and time management skills
Nice to Haves
  • Experience with AMS, VTrace, and other OPENLANE systems
  • Bilingual (English/French) is an asset