Current jobs related to Cashier II - Richmond, British Columbia - Tapestry

We are seeking a skilled Cashier to join our team, responsible for providing exceptional customer service and ensuring a seamless shopping experience.

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Cashier role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor.

Responsibilities

• Manage transactions with customers using cash registers
• Scan goods and ensure pricing is accurate
• Collect payments whether in cash or credit
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies
• Bag, box or gift-wrap packages
• Handle merchandise returns and exchanges

Requirements

• Preferably 1- 3 years of previous retail experience (cashier/stock experience, sales etc.)
• High school diploma or equivalent; college degree preferred
• Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)
• Ability to execute at a fast pace
• Ability to communicate effectively with customers and team
• Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required
• Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers

Competencies

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably
• Drive for Results: Can be counted on to exceed goals successfully
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization
• Learning on the Fly: Learns quickly when facing new problems

Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.

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