Cashier II

1 month ago


Richmond, British Columbia, Canada Tapestry Full time
About the Role

As a Cashier II at Designer Outlet Vancouver, you will be an integral part of our store's overall success and efficiency. You will be responsible for providing exceptional customer service, managing transactions, and maintaining a well-organized sales floor.

Key Responsibilities
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Track transactions on balance sheets and report any discrepancies
  • Bag, box or gift-wrap packages
  • Handle merchandise returns and exchanges
Requirements
  • 1-3 years of previous retail experience (cashier/stock experience, sales)
  • High school diploma or equivalent; college degree preferred
  • Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets
  • Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers
  • Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day,.