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Food Service Associate

2 months ago

Thorold, Ontario, Canada Dexterra Full time

Food Services Associate Job Description

Summary: Provide exceptional customer service and support in a fast-paced food services environment, maintaining a clean and safe workspace while adhering to health and safety regulations.

At Dexterra Group, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a Food Services Associate, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills and attention to detail. Growth opportunities are possible for the right candidate.

  • Prepare items and assume responsibilities for any job task associated with an assigned service station
  • Adhere to all required health and safety regulations and procedures while preparing food, including:
    • Using proper techniques when using tools, supplies, and equipment provided
    • Wearing and correctly using proper personal protective equipment
    • Complying with FoodSafe and/or ServeSafe standards, including the recording of all time temperature sensitive food items
  • Maintain the cleanliness of the work area, including equipment, kitchen, and dining area. Clean dishes and cutlery manually or with the dishwasher
  • Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dexterra Group
  • Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences
  • Maintain speed of service standards
  • Listen to customers (internal and external) and respond professionally to all questions and concerns, directing concerns to further levels of management as needed

Qualifications:

  • Foodservice experience in the hospitality industry
  • Excellent customer service with a "can do" attitude
  • Career advancement opportunities
  • Work Life Balance
  • Competitive Wages

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors.

Dexterra Group is a fast-growing, financially strong, publicly listed company with a far-reaching presence across North America. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.