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Employee Experience Manager

2 months ago

Vaughan, Ontario, Canada Modern Niagara Full time

Modern Niagara helps building owners, managers, and general contractors meet the mechanical, electrical, integrated building technology, and building services needs of their buildings across Vancouver, Calgary, Edmonton, Toronto, Southwestern Ontario, and Ottawa. We also develop custom, turnkey solutions to help reach the desired outcomes. We are committed to having a positive and meaningful impact on Canada's infrastructure and on the communities where we live, learn, work, and heal.

WE BUILD FOR LIFE.

We value passion, initiative, determination, professionalism, and teamwork and we are committed to ensuring that our teams have everything they need to succeed. Health and safety are embedded in everything we do and, as a result, our award-winning safety culture has a record that's well above industry standards.

At Modern Niagara, you will work alongside values-driven, safety-conscious, and high-impact teams in a fast-paced, innovative, and collaborative environment. Here, your knowledge, skills, and excellent service will help ensure that the buildings that make up Canada's infrastructure fulfill the needs they were set out to meet.

Modern Niagara is one of Canada's Best Managed Companies and is a recipient of SMACNA's Safety Excellence Award Program (SSEAP) - Canada and the Canadian Occupational Safety (COS) Magazine's Gold Winner for Canada's Safest Employers Award in the Building and Construction category and Excellence Winner for Canada's Best Health + Safety Culture Award as well as Canada's Best Health + Safety Leader Award.

The Employee Experience Manager will be responsible for developing and implementing holistic, integrated People & Culture (P&C) programs that enhance culture, employee engagement and experience, while ensuring compliance with local legislation. The successful candidate will play a pivotal role in optimizing the employee lifecycle by planning, designing, executing and evaluating P&C programs in alignment with Modern Niagara's strategic objectives. We are looking for an experienced, passionate and analytical individual who is excited to drive operational excellence while contributing towards a great place to work. In close partnership with the broader P&C Team, this newly created role combines project management, strategy and task coordination, to help define and support the P&C agenda.

Duties and Responsibilities:

Employee Engagement & Culture

  • Facilitate the refinement, development and implementation of people focused programs, tools and resources.
  • Proactively identify and communicate collaboration points related to P&C programs to ensure an integrated approach to culture and employee experience.
  • Maintain productive and collaborative relationships with key partners, and vendors, internal and external, to deliver on strategies that improve the employee experience.
  • Analyze trends, research industry standards and make recommendations to improve employee experience and operational efficiencies.

Program Management

  • Full cycle program planning, including Performance, Feedback and Engagement, Recognition, and more.
  • Plan, scope and facilitate program delivery by conducting needs analysis, developing and overseeing project roadmaps, developing supporting materials, sourcing platforms, etc.
  • Establish metrics and measurement mechanisms to track the effectiveness and impact of P&C programs.
  • Proactively signal risks or issues impacting P&C program success and suggest/implement mitigation actions.

Qualifications and Job Requirements:

  • Bachelor's degree in human resources, Business Administration, or related field.
  • 5+ of progressive HR generalist/specialist experience.
  • Proven experience in developing and implementing HR programs.
  • Strong organizational, project management and problem-solving skills, with the ability to leverage data to support decision-making.
  • HRIS implementation/optimization experience
  • Proficiency in all aspects of MS Office 365 (Outlook, PowerPoint, Excel, Teams, SharePoint).
  • Excellent verbal and written communication skills.
  • Demonstrated ability to engage effectively with managers and employees at various levels of the organization.
  • CHRP/CHRL designation is an asset.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

At Modern Niagara, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups (women, Indigenous, Black, racialized, 2SLGBTQIA+, people with disabilities, and new immigrants) in the construction industry. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential.

We value the diversity of the people we hire and serve. Modern Niagara is an equal opportunity employer. If you require accommodation during the recruitment process, please advise us so that suitable accommodations can be made. We can be reached