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Clerk Osm Ramper

2 months ago

Brampton, Ontario, Canada CN Full time
Job Summary: OSM Ramper Clerk

Provide transactional service requirements to Operations, validate and perform ramping for Ports and Terminals, and resolve complex waybill and EDI problems or inquiries from various parties.

The OSM Ramper Clerk is responsible for various tasks associated with intermodal operational activities and works directly with Port Operators, Port Managers, and several other departments. The role supports ingate and outgate transactions at CN's intermodal yards via gate software.

Key Responsibilities:
  • Provide transactional service requirements to Operations
  • Validate and perform ramping for Ports and Terminals
  • Resolve and answer complex waybill and Electronic Data Interchange (EDI) problems or inquiries from various parties
  • Formulate office procedures
Working Conditions:
  • Standard working conditions in an office environment with a regular workweek from Monday to Friday
  • Availability on-call 24/7 to respond to critical incidents
  • Ability to meet tight deadlines, handle pressure and stress
Requirements:
  • Qualified OSM Ramper
  • Training in Service Reliability Strategies (SRS) and procedures
  • Certified under "Transportation of Dangerous Goods regulation" (Level 2 - TO4202)
  • Completed the self-instruction module on the handling of dangerous goods
  • Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), Automated Gate System (AGS) and Systems, Applications and Products (SAP)
  • Proficient in typing, operate a computer terminal, and common office equipment
  • Knowledge of transportation of dangerous goods regulations (TDG), dimensional loads regulations, applicable rules, tariffs and contracts of both carload and Intermodal shipments
  • Knowledge of Waybill system including Data Warehouse, email, OASIS, and SRS
  • Fluently bilingual both written and verbal (English and French)
  • Navigate efficiently through EDI viewer
  • Work without constant and direct supervision
  • Make informed and timely decisions
  • Display a customer-centric attitude
About CN:

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.

CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.